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Do You Need To Know DOB When You Take Your Phone In For Repair? Watch

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    • Thread Starter
    #1

    I have a big problem at the moment (well it' big for me)

    Basically there is a problem with my phone. I am still within my warranty.
    but the problem is that when I braught the phone I gave the shop assisstant person a random date of birth (i do not remember why, but i'm sure I probably had a reason at the time).

    So, just wanted to know if, when I take my phone into say the apple store or carphone warehouse, would they ask me to verify myself by asking my date of birth?
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    (Original post by Anonymous)
    I have a big problem at the moment (well it' big for me)

    Basically there is a problem with my phone. I am still within my warranty.
    but the problem is that when I braught the phone I gave the shop assisstant person a random date of birth (i do not remember why, but i'm sure I probably had a reason at the time).

    So, just wanted to know if, when I take my phone into say the apple store or carphone warehouse, would they ask me to verify myself by asking my date of birth?
    They will definitely ask for and need your date of birth. As much as it is standard procedure for verification purposes, nothing is cast in stone. There's always room for accommodating situations such as yours, as long as they don't suspect malice.
    • #1
    • Thread Starter
    #1

    (Original post by Kendrik Lamar)
    They will definitely ask for and need your date of birth. As much as it is standard procedure for verification purposes, nothing is cast in stone. There's always room for accommodating situations such as yours, as long as they don't suspect malice.
    So, shall i tell them the truth or try to wing it to try and save embarrassment?
    Not to sound nasty, but some of the sop assistants, especially in carephone warehouse, tend to be borderline rude and impatient, so I would not at all feel comfortable telling them this
 
 
 
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