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help! i bought 14 instead of 7 tickets at ALTON towers- can i get my money back? Watch

    • Thread Starter
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    I meant to buy 7 for my family, but i booked double and now its racked up half a grand on my dads credit card :'( please help

    i've called their accomodation number (0871 222 1100 )but i cant get through. i cant ring their booking number (0871 222 3330) since the lines are closed. i even tried calling Merlin directly ( 03333 212001 ) but i cant get through.

    their faq pages suggest i email them, which i have and attached the tickets with the email. ([email protected])

    what shall i do now? what will happen? has this happened to you?
    • Very Important Poster
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    Just speak to customer services on Monday. I thought Alton Towers were notorious for having half price ticket offers?
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    (Original post by 999tigger)
    Just speak to customer services on Monday. I thought Alton Towers were notorious for having half price ticket offers?
    Its about 30quid for an adult. And thats with group discount. How much did u usually pay?
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    http://www.moneysavingexpert.com/dea...owers-vouchers

    cereal one is pretty common.
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    (Original post by 999tigger)
    http://www.moneysavingexpert.com/dea...owers-vouchers

    cereal one is pretty common.
    Isnt that really hard to find ?

    Just got off the phone with them, they said theyll refund me on for the additional tickets. Phew im so relieved.
 
 
 
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