The Student Room Group

Marks and Spencer Thread - Part II

The other thread was full of old details which were posted months ago so I thought why not have a thread which is actually up to date with the current recruitment process!!


So for those who have an interview at M&S will probably be thinking of what will be asked!!

Strangely nothing will be asked, but the interview will only consist of a role play!!

The role play lasts about 10 minutes. When you walk into the interview room, there will be picture cards of about 20 food items. You will be given 5 minutes alone to familiarise yourself with the cards!!

Then the interviewer comes in and acts as a customer. He/She has a shopping list and you have to help the customer to shop for what is needed. Usually the customer is in a hurry and is in need of party food for a buffet. You have to offer alternatives if the items on his/her shopping list is not available and also remember to welcome the customer, smile at them and persuade them to buy the items!!

Hope it helps!!

Good Luck!!:smile:

p.s. mods can close if they wish too

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Reply 1
india9
The other thread was full of old details which were posted months ago so I thought why not have a thread which is actually up to date with the current recruitment process!!

Link to part I thread - http://www.thestudentroom.co.uk/showthread.php?t=246423&page=30

So for those who have an interview at M&S will probably be thinking of what will be asked!!

Strangely nothing will be asked, but the interview will only consist of a role play!!

The role play lasts about 10 minutes. When you walk into the interview room, there will be picture cards of about 20 food items. You will be given 5 minutes alone to familiarise yourself with the cards!!

Then the interviewer comes in and acts as a customer. He/She has a shopping list and you have to help the customer to shop for what is needed. Usually the customer is in a hurry and is in need of party food for a buffet. You have to offer alternatives if the items on his/her shopping list is not available and also remember to welcome the customer, smile at them and persuade them to buy the items!!

Hope it helps!!

Good Luck!!:smile:

p.s. mods can close if they wish too


The interviewer didn't actually have a shopping list for the role play at my interview but all the rest was the same as at mine.
So would you mention stuff like this is the veg option, non-alc option etc? Im interested in what was in the actual cards and how you would go about presenting them?
Reply 3
i think its just cards with drinks, crisps, fruits etc. Normal party food!!
Reply 4
a post has come up at my local store. I am only 16 and only have a intermediate 2 in maths at the moment( int2=GCSE). I have sat my other exams this year but will not have the results till august. Is it worth applying?
Reply 5
yes - they really do not care about grades. They didn't even ask for mine. All they want is for you to pass the role play. (I passed it, but there were no suitable hours left! Just my luck!)
Reply 6
Just applied for perm job.Got an interview on Tuesday. It lasts an hour,is that the norm. My first ever interview so pretty nervous. I know this question has been asked loads of times, but what should I wear?
Reply 7
had my interview on monday, didnt pass the role play because i was to 'blunt' and should of personalised it, tut!
Reply 8
grrr so annoyed.

a post has come up in wigan and the only interview time is tomorrow :/

gutted that i'm at alton towers.
Reply 9
xxjenny05xx
had my interview on monday, didnt pass the role play because i was to 'blunt' and should of personalised it, tut!


Sorry to hear that I hope I have more luck on Tuesday.

How long did the role play last?
What did you wear is it smart or casual?
For my interview I wore a smart green top and black trousers.

For the role play my interviewer had an office party and only a microwave, they came in with a "basket" of chicken breasts and food that wasn't particulary partyish so i recommended more microwave friendly and party friendly food.

I got the job, but I don't know if that was because I was any good or because my interviewer used to be in my form and it'd just be harsh if he rejected me :p:
Reply 11
I am applying for the silverburn store in glasgow.Has anyone else applied there?
Reply 12
Interview went really well. got thejob. Have to go in tomorrow to dicuss hours as I didn't have any id. They forgot to send the letter out.

For the role play it was womens clthing rather than food.
Reply 13
I've got an interview 2moro but I havent been sent the email with more info.. does anybody know/remember what sorta stuff it contains? thanks in advance! :smile:
Reply 14
take some form of id
Reply 15
Wee laura- How did you get on at your interview?

I got my hours today. Got a customer service vacany does anyone know what that involves?
Reply 16
Had my interview at Wigan. Passed role play and everything. Sadly, they didn't have any hours to suit me as I go college.

Have another m&s interview at Liverpool ekkk!
AshJames
Had my interview at Wigan. Passed role play and everything. Sadly, they didn't have any hours to suit me as I go college.

Have another m&s interview at Liverpool ekkk!


It won't be another interivew, just discussing the hours they have available.
Reply 18
Passed the role play in liverpool!

although I thought it secured you a position, it doesn't. hopefully though. I find out tomorrow by phone.


£5.88 an hour, wowie! 20p more than most other m&s cause it's in the city centre.
Reply 19
Got my contract from m and s. The store doesn't open until october, butmy contract says I start on the 19th August. Is this usually when you are going to work at a new store?