Unable to match your course details Watch

D_O
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#1
Report Thread starter 2 years ago
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Hello,

I've got a letter from Student Finance Services.

"You recently applied for student finance for academic year 2016/17 but we've not been able to match course details you gave us with the list of courses that your university or college offer.

We can't pay you any student finance until we can match your course details."

My questions are:

1. How could I check if I gave wrong details and correct them?
2. Is my application being assessed and once they are able to match the details it will be completed in, lets say, less than 3-4 weeks ?
3. Will I receive a letter with internet password anyways? (I've already received 2 letters, this one and one with my Customer Reference Number)
4. Is there an easy and fast way to solve this problem?

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PQ
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(Original post by D_O)
Hello,

I've got a letter from Student Finance Services.

"You recently applied for student finance for academic year 2016/17 but we've not been able to match course details you gave us with the list of courses that your university or college offer.

We can't pay you any student finance until we can match your course details."

My questions are:

1. How could I check if I gave wrong details and correct them?
2. Is my application being assessed and once they are able to match the details it will be completed in, lets say, less than 3-4 weeks ?
3. Will I receive a letter with internet password anyways? (I've already received 2 letters, this one and one with my Customer Reference Number)
4. Is there an easy and fast way to solve this problem?
Call up SFE and ask them to explain what happens next and what you put on your application.

It might be a problem with your university not sending the right records through.
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D_O
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Report Thread starter 2 years ago
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Ok, thank you
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