Hey there! Sign in to join this conversationNew here? Join for free

Which is better, Customer Care Assistant or Kitchen Worker? (McDonald's) Watch

    • Thread Starter
    Offline

    13
    ReputationRep:
    Just got a job at Maccies and I have a choice between the two. The pay for kitchen is only £5.70 whereas "Customer Care" is something like £6.80. However I've heard in Customer Care you're basically cleaning bins and doing the *****y jobs so I'm not sure which I should go for.

    I'm looking to earn about £1000 by the end of summer if this also helps and looking to work nights whenever possible (£1 an hour increase).

    Can anyone give any recommendations/advice? Is the pay increase worth it for the apparently worse job?
    Offline

    2
    ReputationRep:
    Customer care assistant because the kitchen work is really fast and stressful
    • Thread Starter
    Offline

    13
    ReputationRep:
    (Original post by ouatislifex)
    Customer care assistant because the kitchen work is really fast and stressful
    Yeah I thought it might be too but apparently it's just a lot more fun and banterous cause you don't need to keep a happy face for customers
    Offline

    18
    ReputationRep:
    as someone who's been a customer care assistant i'd say kitchen work anyday. I'd spend my entire shift cleaning toilets and wiping tables with my sole source of interaction coming from *****y customers. Not pleasant.
    • Thread Starter
    Offline

    13
    ReputationRep:
    (Original post by Tai Ga)
    as someone who's been a customer care assistant i'd say kitchen work anyday. I'd spend my entire shift cleaning toilets and wiping tables with my sole source of interaction coming from *****y customers. Not pleasant.
    At the moment I'm working in the kitchen but on the pay of Customer Care... Not sure how long this will last but I'm quite happy to stick at it and leave it until it's brought up by someone tbh because every time I say something like "yeah I'm pretty sure I'm Customer Care" the people training me just tend to shush me
    Offline

    20
    ReputationRep:
    (Original post by Dean Riding)
    Just got a job at Maccies and I have a choice between the two. The pay for kitchen is only £5.70 whereas "Customer Care" is something like £6.80. However I've heard in Customer Care you're basically cleaning bins and doing the *****y jobs so I'm not sure which I should go for.

    I'm looking to earn about £1000 by the end of summer if this also helps and looking to work nights whenever possible (£1 an hour increase).

    Can anyone give any recommendations/advice? Is the pay increase worth it for the apparently worse job?
    Surely if you want to make £1000 by the end if summer then you should go for the higher paid position? Kitchen is stressful and unrewarding you will just get shouted at by managers all the time.
    • Thread Starter
    Offline

    13
    ReputationRep:
    (Original post by AngryRedhead)
    Surely if you want to make £1000 by the end if summer then you should go for the higher paid position? Kitchen is stressful and unrewarding you will just get shouted at by managers all the time.
    No at the moment I'm actually being paid the higher amount but currently being trained in the kitchen. I've brought this up a couple of times to the people training me but they just kinda say "err no you're being trained by this guy" so I'm just kinda doing what I'm told until someone brings it up
    Offline

    20
    ReputationRep:
    (Original post by Dean Riding)
    No at the moment I'm actually being paid the higher amount but currently being trained in the kitchen. I've brought this up a couple of times to the people training me but they just kinda say "err no you're being trained by this guy" so I'm just kinda doing what I'm told until someone brings it up
    Well if you're getting paid the higher rate and you're happy in kitchen then by all means stick at it but just speaking from personal experience cca work is a lot less stressful than kitchen work; even the *****y chavvy customers don't outweigh the crap you get in kitchen imho. Also, burns, they happen quite a lot
    • Thread Starter
    Offline

    13
    ReputationRep:
    I'm okay at the moment I think but I definitely see where you're coming from I guess I'll have to see a few weeks down the road when I'm properly trained and stuff
    Offline

    0
    ReputationRep:
    Can I just say I'm a customer care assistant part time at mcdonald's. You know it's not just about cleaning, I went on the customer care course recently, there is so much emphasis on the customer experience.

    Once you start really connecting with the customers, talking to them, getting involved with the kids (helping them with colouring, pop out characters and giving them baloons) its actually a really rewarding position.

    The customer experience is so vital so you can keep customers coming back but it's actually rewarding because your making people happier and more positive as a result.

    So no its not just being a cleaner
    Offline

    20
    ReputationRep:
    I don't mind cleaning as much, but I'm not cleaning toilets. (Sounds arrogant, but no thanks).
 
 
 
  • See more of what you like on The Student Room

    You can personalise what you see on TSR. Tell us a little about yourself to get started.

  • Poll
    What's your favourite Christmas sweets?
    Useful resources

    Articles and guides:

    Hands typing

    Degrees without fees

    Discover more about degree-level apprenticeships.

    A-Z of careers Advice on choosing a careerCV writing helpCovering letter helpInterview tips

    Featured recruiter profiles:

    CGI logo

    CGI is open for applications

    "Offering a range of apprentice and sponsored degree positions."

    Deutsche Bank logo

    Deutsche Bank is recruiting

    "Thrive in an international banking environment"

    ICAEW logo

    Merck

    "Merck is a global leader in specialized pharma & chemicals – join us!"

    Army logo

    The Army is recruiting now

    "With hundreds of roles available, there’s more than one way to be the best."

    Bianca Miller, runner-up on The Apprentice

    Handle your digital footprint

    What would an employer find out about you on Google? Find out how to take control.

    Quick links:

    Unanswered career sector and employment threads

    Groups associated with this forum:

    View associated groups
  • See more of what you like on The Student Room

    You can personalise what you see on TSR. Tell us a little about yourself to get started.

  • The Student Room, Get Revising and Marked by Teachers are trading names of The Student Room Group Ltd.

    Register Number: 04666380 (England and Wales), VAT No. 806 8067 22 Registered Office: International House, Queens Road, Brighton, BN1 3XE

    Quick reply
    Reputation gems: You get these gems as you gain rep from other members for making good contributions and giving helpful advice.