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    Hi, I am EU citizen and I have filled the application form for a student loan (undergraduate) online and I get a CRN, then I have filled the paper application form, signed the declaration, provided ID card, etc and also I have written down the CRN received from my online application and provide the documents by post. Then I have received a letter from SLC ltd with new CRN. And now I have two CRNs and I am afraid that this will be a problem/ Please, advise.
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    Hi Lili_D

    you can only have one account with us and as an EU national you can only apply on a paper form.

    I would advise you to call the EU team to ensure the correct application has been received: 0141 243 3570

    Thanks
 
 
 
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