Hey TSR. My mum received the evidence email a couple of months back but unforeseen circumstances made it so the email could not be removed from the Junk folder in her emails. As such we have lost that first email about evidence and my entitlement letter has arrived with only Maintenance Loan. How do me and my mum go about resolving this. I've rang SFE but the options weren't clear on how to resolve it. I don't want to send my entitlement letter just in case it leaves me with only the 3000-and-odd (which doesnt even cover my full year's rent).
Thanks for any help.
...or just paranoid?