My son has applied to student finance and needs to update the university, but we can't get into his account on-line to do so - the page is just not loading. We've tried on several PCs and it never works. We tried calling and they say it has to be done on-line. So he's stuck and will be starting uni on 12 September!!
Updating university Watch
- Thread Starter
- 24-08-2016 15:00
Offline2ReputationRep:Official TSR Representative
- Official TSR Representative
- 25-08-2016 14:37
I would advise your son to try clearing his cookies/cache/history and ensuring he is using google chrome. If he still cannot access his account he can call us on 0300 100 0607 and we can send a change of circumstances form in the post.