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    Hi there,

    I applied for student finance a few months ago but my sponsor didn't provide evidence in time, and so consequently I wasn't assessed on household income - as a result my entitlement for maintenance was set at the minimum amount. It said on the letter that if the sponsor provided more evidence, then I'd be assessed on household income.

    Since then my sponsor has provided all the relevant evidence for re-assessment and has nothing left to submit on their account, but today I received my second letter of entitlement - but the amount hasn't changed at all, I'm still being offered the minimum amount.

    This makes no sense to me, as I'll be attending university in London and should be entitled to more, especially given my household income is less than £25,000 a year! I've read on several university of London websites that London students from low-income families should be eligible for £10,702 - yet I'm being offered £5530? My current entitlement means that I cannot afford to attend university, what can I do to resolve this situation?
    • Official TSR Representative
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    Official TSR Representative
    Hi,

    It may be the case that we require further evidence. I would advise you to call us on 0300 100 0607 in order for us to check your account to ensure there is no further evidence is required.

    Thanks
 
 
 
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