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    Hi

    I'd be most grateful for advice.

    My son's accommodation deposit at Exeter has been paid for but he has yet to
    receive the confirmation email that would allow him to complete the process. We'll
    phone tomorrow but given the deadlines are concerned there has been a glitch.
    Has anyone else experienced the same issue?

    Thanks
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    (Original post by listener)
    Hi

    I'd be most grateful for advice.

    My son's accommodation deposit at Exeter has been paid for but he has yet to
    receive the confirmation email that would allow him to complete the process. We'll
    phone tomorrow but given the deadlines are concerned there has been a glitch.
    Has anyone else experienced the same issue?

    Thanks
    I don't think it's a glitch, it just takes a few days for them to receive the payment, at least that's what I've heard. How long ago was the deposit paid? And what do you mean about the confirmation email?
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    (Original post by listener)
    Hi

    I'd be most grateful for advice.

    My son's accommodation deposit at Exeter has been paid for but he has yet to
    receive the confirmation email that would allow him to complete the process. We'll
    phone tomorrow but given the deadlines are concerned there has been a glitch.
    Has anyone else experienced the same issue?

    Thanks
    It will come through tomorrow as today is a bank holiday. It said on the email that any deposits paid through 26-30th would not be confirmed until after these dates.
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    They aren't replying to anything university related I think until tuesday, and it usually takes a few working days to reply anyway
 
 
 
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