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    Hello,

    I'll be a new student at Ravensbourne this September and I've recently just received an email from them inviting me to complete an online enrolment task. They've provided me with my username (my email) and they've provided my password as well to log in with.

    When I try to log in, every time it says "Invalid username or password" - I've emailed them twice and haven't had a response yet, so I'm not entirely sure what to do as of yet as I need this step for the proper enrolment at the uni!

    Has anyone else had this problem/any luck with getting a fix for it?

    Thanks
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    (Original post by onlineenrole)
    Hello,

    I'll be a new student at Ravensbourne this September and I've recently just received an email from them inviting me to complete an online enrolment task. They've provided me with my username (my email) and they've provided my password as well to log in with.

    When I try to log in, every time it says "Invalid username or password" - I've emailed them twice and haven't had a response yet, so I'm not entirely sure what to do as of yet as I need this step for the proper enrolment at the uni!

    Has anyone else had this problem/any luck with getting a fix for it?

    Thanks
    Hi onlineenrole,

    If you have tried to emailed them and had not yet received a response, you can try to give registration a ring. Here are the details below.

    +44 (0) 20 3040 3998
    [email protected]

    Hope this helps
    Jay
 
 
 
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