''You are required to verify your account'' Student Finance

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Tayranitar
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Report Thread starter 4 years ago
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So I have received an email from SF which says I need to verify my account on the SF website but when I actually access the site it says everything is approved but the status for the payments are all blocked...? It also says how SF need to confirm with national insurance. Do I need to do something myself or is it just waiting on them now? And if not, why did they ask me to verify something
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Carly SFE
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Report 4 years ago
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Hi,

There has been fraudulent Phishing emails being sent to some students asking to verify details. We would never ask you to verify your student account details by email. I would advise you to send a screenshot of the email to the following email address
[email protected]

Please don't click on any links contained in it. The following is a link to the press release about this phishing scam:

http://bit.ly/2bmSJJU

When payments are showing as blocked due to the national insurance number this is due to us having to send national insurance number to DWP for validation, you are not required to do anything for this. Once they national insurance number is returned as valid this will unblock the payments.

Thanks
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Tayranitar
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Report Thread starter 4 years ago
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Thanks
I'll send a screenshot to that email
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