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    My Student Finance status has been 'Payments Scheduled' for a few weeks now.

    However, the entitlement summary has been permanently unavailable and when I look at scheduled payments, my maintenance grant doesn't appear next to the maintenance loan.

    I am going back to my second year of university, so I am eligible for the grant, however it still hasn't appeared.

    Is anyone else had this problem and resolved this issue, or just had this problem in general? If so, what steps were taken to resolve the issue?
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    (Original post by SpanishTashman)
    My Student Finance status has been 'Payments Scheduled' for a few weeks now.

    However, the entitlement summary has been permanently unavailable and when I look at scheduled payments, my maintenance grant doesn't appear next to the maintenance loan.

    I am going back to my second year of university, so I am eligible for the grant, however it still hasn't appeared.

    Is anyone else had this problem and resolved this issue, or just had this problem in general? If so, what steps were taken to resolve the issue?
    You need to call Student Finance and get them to look at your account urgently. They will tell you what has to be done to sort it out. It's possible that it's just an error at their end.
 
 
 
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