Idiot servicing garage Watch

recneps
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#1
Report Thread starter 11 years ago
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Ok... took the fiesta in to the local garage this morning for its first MOT and a service as well.

Went back for it this afternoon and it was £130 (much cheaper than the ford dealership). Passed the MOT but warning that one of the tyres was nearing legal tread limit (fair enough, knew about that).

But...

Apparently the handbrake (which recently has to be pulled on much further than before to work) is "fine"

They told me this morning they'd fix the wheel balanace and tracking, but told me this afternoon that they dont do tracking there.

And on the way home a wheel trim flew off that they obviously hadnt put back on properly. Fortunately my dad had given me a lift to the garage to pick it up and was following me so he saw it come off and stopped to pick it up.

Bit worried now about whether everything else is ok if they couldnt even get the wheel trim back on properly
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Dionysus
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#2
Report 11 years ago
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Get it checked out somewhere else, to be on the safe side, and you could probably claim compensation.
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Né Stig
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#3
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a) Why would the handbrake not be fine? It's a simple adjustment.
b) You don't need to get it checked out anywhere else
c) It's a wheel trim! They obviously tried to see if everything was okay with the drums on the rear (i'm guessing it's a rear wheel trim)

d) and £130 is good for service and MOT (around £90 for service most likely)
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recneps
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#4
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£100 service
£30 MOT

and yes it was a rear wheel trim.

As for the handbrake... its an adjustment which i'd have hoped they'd make as i did point it out them
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JC.
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#5
Report 11 years ago
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Just because its coming up further than you like does not mean it is not efficient. My handbrake can be pulled to the end of its travel. however, when the cable was new 12 months ago it would only move 4 clicks.
It was still well above MOT Test standards though.

As for wheel trims... I lost one on the M6 once... I was cruising in lane three with the trucks. Saw the bugger come off, overtake me and get crushed under the wheels of the lorry behind!
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Clubber Lang
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#6
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(Original post by JC.)
It was still well above MOT Test standards though.
Maybe, maybe not - the worry is whether these clowns are competent enough to do a proepr MOT (or if they bothered..
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AT82
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#7
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There is no smoke without fire, if these garages don't do proper MOTs the cops will soon notice pattern and the VOSA will start getting a lot of complaints.
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Clubber Lang
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(Original post by AT82)
There is no smoke without fire, if these garages don't do proper MOTs the cops will soon notice pattern and the VOSA will start getting a lot of complaints.
Maybe - but that doesnt mean the OP cannot be a victim of it.

They may have done many MOT non deserving passes that didn't go to hell.

If the OP is uncertain then just get it checked out elsewhere for peace of mind.
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JC.
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(Original post by Clubber Lang)
Maybe, maybe not - the worry is whether these clowns are competent enough to do a proepr MOT (or if they bothered..
Its a pass or fail test.
The rolling road is spun up to speed and then the handbrake is applied the rolling road measures the rolling resistance of the rear wheels and records the result on a large guage. Its not something you can fudge. It either functions correctly or it doesnt. There is no ambiguity.
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recneps
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#10
Report Thread starter 11 years ago
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They've only been open a few months so might not have been picked up yet.

However, the car is only 3 years old so i'm not too worried about it having anything serious wrong.

Might find somewhere else to go next year tho!
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AT82
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#11
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To be honest I doubt you will ever find a garage you're satisfied with.
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JC.
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#12
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Im fairly satisfied with mine...
...predomenently because I'm the only mechanic in there most the time! :p:
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Clubber Lang
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I'm happy with my guy as well - fairly nice bloke and will happily answer any questions you have and stuff!
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Né Stig
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#14
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I'm also fairly satisfied with mine who failed to notice the tyre breadth difference from the two front tyres. This now means I passed and am on the road falsely yay!

I have to say, the tracking is completely wayward.

Apart from that, as JC says, there is no ambiguity in a MOT test centre.
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Tofufi
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#15
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I'm fairly happy with my MOT garage, mainly because I know all the guys who work there. However, I still do all my servicing and repairs etc - that way I know it is done properly.

A car MOT costs the centre £42 last time I got one (trade price), so £30 is actually losing them money before you even factor in their time.
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pghstochaj
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#16
Report 11 years ago
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(Original post by Tofufi)
I'm fairly happy with my MOT garage, mainly because I know all the guys who work there. However, I still do all my servicing and repairs etc - that way I know it is done properly.

A car MOT costs the centre £42 last time I got one (trade price), so £30 is actually losing them money before you even factor in their time.
That's not true

The maximum currently chargable I believe is £50.35 (it was £42.10 I think). Of course only few garages charge this. I pay £30, i.e. the normal price at an average garage in Nottingham.
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JC.
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#17
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#17
My last mot cost me fifty quid... that was principally because I had to go to a place that specialise in MOT'ing artic lorrys. They were the only ones that could get my GT on the ramp!
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