Does this happen to anyone else? Natwest Watch

Purple
Badges: 15
#1
Report Thread starter 11 years ago
#1
I am trying to use Natwest online banking and everytime I try to log in it says that I have entered incorrect information, I have tried multiple times and it keeps saying the same thing. Last week I got a new activation code sent and reset the details but it is doing it again, anyone else having this problem?:mad:
quote
reply
rico dan man
Badges: 12
Rep:
?
#2
Report 11 years ago
#2
yeah it happend to me, then i got temprarily blocked so iu had to ring in and give the same information over the phone, so they unblocked it
0
quote
reply
Purple
Badges: 15
#3
Report Thread starter 11 years ago
#3
After they unblocked it did it work properly?
quote
reply
Wilko_777
Badges: 10
Rep:
?
#4
Report 11 years ago
#4
The same thing happened to me last week. I tried about 15 times with the correct details and it didn't work. I haven't got round to phoning them yet though.
0
quote
reply
StewS_WB
Badges: 0
#5
Report 11 years ago
#5
Yeah its blocked me out.. reset details and everything. Natwest give me more reasons to have my student account with the Halifax every week.
0
quote
reply
La Trampa
  • CV Helper
Badges: 18
Rep:
?
#6
Report 11 years ago
#6
happens to me all the time,i must have ordered at least 5 codes already grr.
their online banking is crap. barclay's is easier
0
quote
reply
Jon_irving
Badges: 0
#7
Report 11 years ago
#7
i been useing online banking for 2 yeers now the only problem i had was when i forgot my customer number but i cant complain plenty of security to protect my accoun neve had ne probs
0
quote
reply
jennyng2000
Badges: 11
Rep:
?
#8
Report 11 years ago
#8
i bank with halifax online and its rlly easy, no numbers or anything to remeber- i wud def recommend halifax
0
quote
reply
~Kirsty~
Badges: 1
Rep:
?
#9
Report 11 years ago
#9
I've never had a problem in the last 3 years...

My friend uses Halifax and she has 3 passwords to remember!
0
quote
reply
DannyOwens
Badges: 0
Rep:
?
#10
Report 11 years ago
#10
no mine has never had the problem. Its not that difficult to remember ur details,,,
0
quote
reply
Purple
Badges: 15
#11
Report Thread starter 11 years ago
#11
Well I have just tried at least 20 times again and it still says the same thing, its not me putting in the wrong information.

How many times do you have to put the incorrect info in to be blocked? At least then I might get somewhere :rolleyes:
quote
reply
~Kirsty~
Badges: 1
Rep:
?
#12
Report 11 years ago
#12
i thought it was 3 in 1 session. (Maybe you've blocked it or something...)
0
quote
reply
mrcrazy04
Badges: 0
#13
Report 11 years ago
#13
I haven't had any issues with Natwest Online banking (other than it rejecting my custom build of firefox!). It works fine in Internet Explorer 7.
I also use Halifax online banking, and while it may be easier to remember bits - entering ALL your password surely can't be a good thing!
None of them are as hard to remember as Nationwide though - at least Natwest has your number centred around your D.O.B!
0
quote
reply
Purple
Badges: 15
#14
Report Thread starter 11 years ago
#14
Nothing has changed since I started trying to log in earlier, so its not even blocking me now?

:mad:
quote
reply
Purple
Badges: 15
#15
Report Thread starter 11 years ago
#15
I have just tried it on my mums computer and it says the same so its nothing to do with my browser which is IE or my computer
quote
reply
~Kirsty~
Badges: 1
Rep:
?
#16
Report 11 years ago
#16
(Original post by mrcrazy04)
I haven't had any issues with Natwest Online banking (other than it rejecting my custom build of firefox!). It works fine in Internet Explorer 7.
I also use Halifax online banking, and while it may be easier to remember bits - entering ALL your password surely can't be a good thing!
None of them are as hard to remember as Nationwide though - at least Natwest has your number centred around your D.O.B!
i agree with the nationwide one - that confused me last summer when i had to use it because i was abroad working!
0
quote
reply
~Kirsty~
Badges: 1
Rep:
?
#17
Report 11 years ago
#17
(Original post by kirstinx)
I have just tried it on my mums computer and it says the same so its nothing to do with my browser which is IE or my computer
What are your security settings like?

I think you are putting wrong information in - you must be.

Get it reset again and save the information somewhere, so just in case it happens again you can say with 100% certainty its the system not you forgetting the password. You could be blocked out. Usually a message will say you've entered the information incorrectly 1 time or something... or maybe you have 2 attempts left - can't remember the exact wording...
0
quote
reply
mrcrazy04
Badges: 0
#18
Report 11 years ago
#18
(Original post by ~Kirsty~)
Usually a message will say you've entered the information incorrectly 1 time or something... or maybe you have 2 attempts left - can't remember the exact wording...
It just says enter it carefully to avoid being locked out, there isn't any countdown as far as I'm aware.
0
quote
reply
Purple
Badges: 15
#19
Report Thread starter 11 years ago
#19
I have had 3 activation codes sent and used the same details each time and wrote those details down its never been me forgetting the password or putting it in wrong. My security settings are normal.

It just keeps saying:
The Customer Number, PIN or Password has been entered incorrectly.

Please re-enter carefully to avoid temporarily losing access to OnLine Banking and Telephone Banking.
quote
reply
~Kirsty~
Badges: 1
Rep:
?
#20
Report 11 years ago
#20
Your either miscounting the letters, or capital letters are in the wrong place, maybe numbers missed off. The other thing could be your entering the wrong customer code, it is possible, and that it belongs to someone else so then its bound to always be incorrect.
0
quote
reply
X

Reply to thread

Attached files
Write a reply...
Reply
new posts
Latest
My Feed

See more of what you like on
The Student Room

You can personalise what you see on TSR. Tell us a little about yourself to get started.

Personalise

Do you like exams?

Yes (123)
18.44%
No (403)
60.42%
Not really bothered about them (141)
21.14%

Watched Threads

View All