yeah it happend to me, then i got temprarily blocked so iu had to ring in and give the same information over the phone, so they unblocked it
After they unblocked it did it work properly?
The same thing happened to me last week. I tried about 15 times with the correct details and it didn't work. I haven't got round to phoning them yet though.
Yeah its blocked me out.. reset details and everything. Natwest give me more reasons to have my student account with the Halifax every week.
i been useing online banking for 2 yeers now the only problem i had was when i forgot my customer number but i cant complain plenty of security to protect my accoun neve had ne probs
i bank with halifax online and its rlly easy, no numbers or anything to remeber- i wud def recommend halifax
I've never had a problem in the last 3 years...
My friend uses Halifax and she has 3 passwords to remember!
no mine has never had the problem. Its not that difficult to remember ur details,,,
i thought it was 3 in 1 session. (Maybe you've blocked it or something...)
I haven't had any issues with Natwest Online banking (other than it rejecting my custom build of firefox!). It works fine in Internet Explorer 7.
I also use Halifax online banking, and while it may be easier to remember bits - entering ALL your password surely can't be a good thing!
None of them are as hard to remember as Nationwide though - at least Natwest has your number centred around your D.O.B!
I have had 3 activation codes sent and used the same details each time and wrote those details down its never been me forgetting the password or putting it in wrong. My security settings are normal.
It just keeps saying:
The Customer Number, PIN or Password has been entered incorrectly.
Please re-enter carefully to avoid temporarily losing access to OnLine Banking and Telephone Banking.
Your either miscounting the letters, or capital letters are in the wrong place, maybe numbers missed off. The other thing could be your entering the wrong customer code, it is possible, and that it belongs to someone else so then its bound to always be incorrect.