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    • Thread Starter
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    I submitted my household income application form and evidence along with my student finance declaration form all in one envelope on the 3rd of August.

    My application was updated on the 23rd of August and on my entitlement summary/letter it only shows that I'll be getting the maintenance loan. I applied for the maintenance grant and my household income hasn't changed so I should be eligible for the grant again.

    Its been a little over 6 weeks so shouldn't have my evidence been assessed by now?
    • TSR Support Team
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    Phone up on Monday and ask what's going on. It shouldn't take that long for them to assess you.
    • Official TSR Representative
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    Hi there.

    It's likely there's been issues with the information.

    If it relates to your parents' income we would have contacted them directly to resolve this.

    Thanks.
 
 
 
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