Hey there! Sign in to join this conversationNew here? Join for free

Student Loan will be too late to pay tuition fees, please help! Watch

    • Thread Starter
    Offline

    0
    ReputationRep:
    Hello, I applied for student finance in June and sent my parents financial details a couple of weeks later and heard nothing from them from that point. I regularly checked my online account to see the progress and it said they had recieved all the information they needed and my application would take atleast 6 weeks to process. Well, 8.5 weeks passed and I phoned up to check the progress, it turns out that they needed more information on my parents but never contacted me to tell me and for reasons they cannot explain they just stopped processing my application in July. I was not aware of any of this as my online account said everything was fine. They've now apparently sent my application to head office to investigate what's happened but I've been told it's a lengthy process.

    I've contacted my university and they've told me that if I don't have the loan by 14th October then I'll be expected to pay my tuition fees myself which I can't afford or I'll have to withdraw. There is no way they can delay payment.

    So now I'm in a position through no fault of my own where I'm possibly going to loose my place at university. Does anybody know if there's any other actions I can take to rectify this situation? I've been on the phone to the advisors at student finance constantly but they have no idea what's happened and can't give me an estimated time slot for how long it's going to take to resolve, has anyone been in this situation before? I honestly don't know what to do.
    • Very Important Poster
    • PS Reviewer
    • Clearing and Applications Advisor
    Offline

    21
    ReputationRep:
    (Original post by Aimeee1994)
    Hello, I applied for student finance in June and sent my parents financial details a couple of weeks later and heard nothing from them from that point. I regularly checked my online account to see the progress and it said they had recieved all the information they needed and my application would take atleast 6 weeks to process. Well, 8.5 weeks passed and I phoned up to check the progress, it turns out that they needed more information on my parents but never contacted me to tell me and for reasons they cannot explain they just stopped processing my application in July. I was not aware of any of this as my online account said everything was fine. They've now apparently sent my application to head office to investigate what's happened but I've been told it's a lengthy process.

    I've contacted my university and they've told me that if I don't have the loan by 14th October then I'll be expected to pay my tuition fees myself which I can't afford or I'll have to withdraw. There is no way they can delay payment.

    So now I'm in a position through no fault of my own where I'm possibly going to loose my place at university. Does anybody know if there's any other actions I can take to rectify this situation? I've been on the phone to the advisors at student finance constantly but they have no idea what's happened and can't give me an estimated time slot for how long it's going to take to resolve, has anyone been in this situation before? I honestly don't know what to do.
    It's quite unusual for a university to be so unsympathetic in cases like this.

    Are you speaking to the finance team or the student services/support team? It might be that another team at your university will be able to help - some universities will even offer short term loans to cover costs while student finance gets sorted out.
 
 
 
  • See more of what you like on The Student Room

    You can personalise what you see on TSR. Tell us a little about yourself to get started.

  • Poll
    Did TEF Bronze Award affect your UCAS choices?
  • See more of what you like on The Student Room

    You can personalise what you see on TSR. Tell us a little about yourself to get started.

  • The Student Room, Get Revising and Marked by Teachers are trading names of The Student Room Group Ltd.

    Register Number: 04666380 (England and Wales), VAT No. 806 8067 22 Registered Office: International House, Queens Road, Brighton, BN1 3XE

    Quick reply
    Reputation gems: You get these gems as you gain rep from other members for making good contributions and giving helpful advice.