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document return

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    Hello everyone, I applied for the loan (EU student, Postgraduate course) one month ago, and I sent last week together, in the same envelope
    1. Document Return form and Original in date National Identity Card
    2. Declaration form
    But in my account, only the second results arrived.
    Did anyone have the same problem? What should I do?
    Thank you!
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    Hi,

    Once the mail is received it is processed by different departments which have different processing timescales therefor this may be why the ID has not been processed yet. Currently deceleration forms are taking 5 working days to process and EU ID evidence is taking 9 working days.

    Thanks
 
 
 
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