My husband was due to be paid his maintenance loan on the 19th and still hasn't recieved it. He has enrolled and his account is showing the loan as approved. What happens next and when should he recieve it? Does he need to chase the Uni?
Haven't been paid maintenance loan Watch
- Thread Starter
- 28-09-2016 15:32
- Official TSR Representative
- 29-09-2016 13:59
We require the university to confirm his registration to us to release the payment. He could check the university have sent this. Once we receive it it takes 24/48 hours for this to be updated onto the system. Once it has been updated we will release the payments and they are normally in the bank account 3-5 working days after this.