What's been your experience with university mental health services?

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    With today being World Mental Health Day, a key part of the topic is getting support, and being aware of the services you have access to... particularly with so many of us being at university, which is a stressful and challenging time for everyone!

    So for those of you that have used your university's mental health services, what's been your experience? And what would be your advice to someone who was unsure about asking for support, if you have any?
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    First uni - the less said about that, the better :mob: I wasn't told I was disabled or eligible for disability support/DSA. I had no idea there was a disability office for my uni (as naive as that sounds), where it was, or that I was eligible about it. So I dealt with other people instead, and... yeah :erm:

    Second uni: the disability office hounded me til I applied for DSA (in a nice way - I kept sending them emails saying that I'm not disabled coz I don't use a wheelchair and they were a bit like :facepalm: ), and sorted me out with a specialist mental health mentor. Didn't really use them or see them much otherwise, though I think they once helped me to withdraw from a module without being penalised, on mental health grounds. Can't remember

    Third uni: I basically live in the disability office, to the extent they may as well put a fridge and a camp bed in there for me :lol: They are SO amazingly supportive, can't recommend them enough (RHUL) for their mental health provision. Amazing peeps :love:
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    Disappointingly inadequate, I was suffering from depression. I was told to quit my course and seek help at home.

    So I quit my course, went home and never the help I need because I was told I would have to wait 2 months to see a trained professional, so I moved on with my life.
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    I wouldn't be here today if it wasn't for my uni (UWE) wellbeing services. I'd been ill for a few years before uni, felt better during my first year, but declined rapidly in my second year, which is when I contacted them. It was so easy to get an initial appointment with one of counselors and from that they offered either 3 more sessions or 6 more, but when I got to my 5th they extended mine indefinitely because I was so unwell and needed a lot more support. The liason between my GP's (the one at uni and at home) and the mental health support team at uni was also amazing, both communicating with each other to keep me safe. They also provided evidence for my extenuating circumstances form so when I failed an exam in second year, I didn't have to re-take and cause even more stress for myself.

    I was one of the more severe cases and ended up with a counselor, a psychiatric nurse, GP and another counselor when the first one left. I'd spend more of my time on campus seeing the wellbeing services than actually attending lectures and labs. The psychiatric nurse in particular was a huge support, and I truly believe I'd be in a morgue right now if it wasn't for him. He'd be the one I could open to, be honest with, and the one I'd call when I was in a suicidal whirlwind due to my BPD. I feel so lucky to have such a good experience with the health services at my uni, it's a shame that not everyone else has.
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    counselling/mentoring/mental health support at my uni is second to none. I have had more support since I started at uni than I ever had in my entire life, and I am 68.
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    The wellbeing services at my university are terrible. The first time I contacted them I was told I would hear back from them within 6 weeks (they never got round to contacting me) I then got better and forgot about it. Made contact with them in January this year and had my first counselling session April and then I went back today as I never finished my sessions due to it being the end of term and they have told me I need to reapply!
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    I just started my university and within my first appointment with the disability officer she has made me an adjustment plan which is sent to my course tutors. They are ever so helpful.

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    It's so nice to hear how helpful some unis have been to people. I'm applying at the moment, and it's a really big factor (one of the biggest) for me as to where I apply. I'm sorry to hear some experiences haven't been so great though
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    I'm at keele university and the mental health and counselling services have been excellent. I don't see a counsellor at the moment because my mental health coordinator is worried it might trigger a decline in my mental health (this I don't agree with)... but yeah.. they have been great.

    I also have a CPN up here and she's OK. She's hardly ever in though.
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    UCL were a bit **** tbh. Kinston seem pretty good so far:

    UCL exam provisions: 20 mins extra time, room of 100 instead of 200
    Kingston: 50% made up of extra time and rest breaks, room of either just me or 5 other people depending on availability

    UCL mental health: made me see my course tutor once a week to discuss any concerns
    Kingston mental health: once weekly sessions with a psychologist to talk about academic problems related to mental health, mentor for study skills and frequent contact with personal course tutor

    UCL mental health other: never saw the team apart from an assessment
    Kingston: regular check ins by email and face-to-face with mental health disability advisor
 
 
 
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