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Account suspended for too many invalid login attempts!

Guys I tried logging into to track but it kept saying my ucas ID was invalid, and it suspended my account. I am going abroad for 5 weeks and only my mum will be here. What can I do, please help me guys?
Reply 1
Avatar for v2006
v2006
OP
Does anyone know what I can do? On the UCAS website it says if there are 5 invalid login attempts you will not be able to log in until the next day. But I am worried because UCAS kept saying my login ID was invalid even though I was typing in the correct ID. Can someone help me on this please?
Reply 2
Avatar for 9mm
9mm
12
Did you check so they were all the right cases?

And have you gone through the process of 'Login Reminder: Security details'?
Reply 3
Avatar for v2006
v2006
OP
Yes I have and the details were the same. I am not sure what to do! I still havent got the ucas letter where we post back the reply slip. Once I do get the letter and return the reply slip, will that be enough to confirm my place at universitiy? Or do I still have to accept on track?
Reply 4
Avatar for randdom
randdom
20
You could call them to ask if they could help you
Reply 5
Avatar for v2006
v2006
OP
They are open only on weekdays and I am going abroad today, so only my mum will be here. Would they be willing to talk with my mum, provided she has all the details?
Reply 6
Avatar for randdom
randdom
20
v2006
They are open only on weekdays and I am going abroad today, so only my mum will be here. Would they be willing to talk with my mum, provided she has all the details?

possibly if you are abroad it is the only option really. You could send them an email to let them know that your mum with be contacting them for you.
Reply 7
Avatar for v2006
v2006
OP
oh ok thanks a lot
Reply 8
Avatar for Dionysus
Dionysus
15
They might reactivate it automatically after a period of time, but I'm not sure. Phone them from abroad and use an internet cafe if necessary.
Reply 9
Avatar for v2006
v2006
OP
Yes I will do that, does suspend mean it will be inactive for a certain period or suspended forever?

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