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how can I be a good waitresss?

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    I got a job at a restaurant/pub in my village... yay! I have my first shift in a week and I'm not getting trained before-hand, because the owner wants to see how I handle the pressure. How do I present myself as a friendly organised waitress? I've never done anything like this before and I have no experience. Any tips would be much appreciated, thank you
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    (Original post by Ella_08)
    I got a job at a restaurant/pub in my village... yay! I have my first shift in a week and I'm not getting trained before-hand, because the owner wants to see how I handle the pressure. How do I present myself as a friendly organised waitress? I've never done anything like this before and I have no experience. Any tips would be much appreciated, thank you
    Always be polite, even when the customer is rude or unhelpful. Even if everything about the restaurant/food is terrible, at least give them no opportunity to complain about the service. Educate yourself on the products you are serving. If appropriate, wine pairings? Seasonal/local ales that would pair well with the food? What is the origin of the food etc. If you are asked one of these questions and you don't know, politely explain you're unsure but you'll go and find out.

    Be attentive to those customers you are serving. Don't be too hasty in asking 'is everything alright with the food?'. Equally, don't forget to ask entirely.

    I'd say serve how you'd like to be served.
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    The main thing is to be polite and friendly. Make sure you're aware of what's going on, it's terrible when you're trying to attract the attention of a waitress and can't.
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    Its basically quasi prostitution. Grovel heavily and flash a decent amount of flesh and chances are you'll make a killing in tips. With half of Eastern Europe in our cafe/restaurants though I dont rate your chances sadly.
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    smile! i work as a waitress and my boss always tells me that if a problem ever arises just smile and be polite and it'll be okay good luck! x
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    Resist the temptation to deposit the hot soup on the customer's head unless they are being a real dick.
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    Don't be afraid to keep checking that everything is fine with the meal, asking if costumers would like anything else etc
    Keep your writing simple and neat if writing down orders the ~old fashioned way~
    Don't carry too many plates at once, it's better to make several trips back and forth than to try and balance everything
    Be friendly, polite and smile
    Wear comfortable shoes
 
 
 
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Updated: November 15, 2016
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