Purhased resources from Passmedicine.com but they havent appeared. Watch

Mutmit287
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Passmedicine has been recommended to me from the upper years at my med school and seemed pretty legit.

I just purchased their finals pack of questions for £15, got an invoice from paypal with a reciept of my purchase but the question bank hasnt appeared for my use.

Anyone had any experience with this or know what to do here?
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ForestCat
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(Original post by Natalierm2707)
Passmedicine has been recommended to me from the upper years at my med school and seemed pretty legit.

I just purchased their finals pack of questions for £15, got an invoice from paypal with a reciept of my purchase but the question bank hasnt appeared for my use.

Anyone had any experience with this or know what to do here?
I didn't have any problems with passmedicine (and I would definitely recommend it for clinical years). Have you logged out and in again? It may take a little while to go through, if it hasn't sorted itself out by the morning, shoot them an email.
I don't remember there being a problem when I subscribed.
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Mutmit287
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(Original post by ForestCat)
I didn't have any problems with passmedicine (and I would definitely recommend it for clinical years). Have you logged out and in again? It may take a little while to go through, if it hasn't sorted itself out by the morning, shoot them an email.
I don't remember there being a problem when I subscribed.
Everyone said it was such a good resource and I am hoping its just taking a while to go through. I purchased the question set 2 hours ago now, and have tried logging out and in numerous times. I checked to make sure I had been billed and I have, but still no question set has arrived on my homepage.

I will email them, hopefully they are quick at responding as this is not great customer service. I will also check back in tomorrow morning to see if anything has changed and it has updated.
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ForestCat
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(Original post by Natalierm2707)
Everyone said it was such a good resource and I am hoping its just taking a while to go through. I purchased the question set 2 hours ago now, and have tried logging out and in numerous times. I checked to make sure I had been billed and I have, but still no question set has arrived on my homepage.

I will email them, hopefully they are quick at responding as this is not great customer service. I will also check back in tomorrow morning to see if anything has changed and it has updated.
Yeah. Give it a bit of time, although I understand its annoying. It sounds like you've had a hard day today with your progress test. I suggest you take a break from medicine and go watch something that involves very little brain power.
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Mutmit287
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(Original post by ForestCat)
Yeah. Give it a bit of time, although I understand its annoying. It sounds like you've had a hard day today with your progress test. I suggest you take a break from medicine and go watch something that involves very little brain power.
On it already, Im currently binge watching season 5 of once upon a time, thought I would give myself the night off to run some errands and unwind.

was just curious if this had happened to anyone else before, they seem like a legit company to me so didn't want to jump the gun and raise a dispute. I will hang fire for a while. Thanks x
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