The Student Room Group
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Reply 1
Have a look here:

http://www.soton.ac.uk/iss/computing/info/portal/faqs/login.html

Service line are the people to contact if you've tried all that, but they wont be in til Monday.

I can get into sussed* (as much as I hate it), but then my username hasn't changed from last year :redface:

* Long live separate access for blackboard/webmail etc.
On campus at the University of Southampton
University of Southampton
Southampton
Visit website
Reply 2
I don't think serviceline will be in on Monday - if they are they're very unlucky, it's Bank Holiday Monday!

Just to check, your sussed log in name is the first part of your email address not the whole thing so it'll be something like aj1v07
Reply 3
Nally
I don't think serviceline will be in on Monday - if they are they're very unlucky, it's Bank Holiday Monday!



I was probably asleep when I wrote that... :redface: :biggrin:
Reply 4
It made me panic for a second, I was like 'crap do I have to go to work on Monday too??!'
Reply 5
martz1
hi guys, been trying to log into sussed but keep getting an error message saying wrong password ,though its correct.
anyone been able to go into sussed?


same here! i can't seem to get logged on either... eventhough i'm doing everything right! and i changed my password again just to make sure but it's still not working!
try logging on from here though: https://webmail.soton.ac.uk/horde/imp/
it works for me but i dont seem to be getting anything on it...
its really weird but 'm glad i'm not the only one! xx
Reply 6
kavina
same here! i can't seem to get logged on either... eventhough i'm doing everything right! and i changed my password again just to make sure but it's still not working!
try logging on from here though: https://webmail.soton.ac.uk/horde/imp/
it works for me but i dont seem to be getting anything on it...
its really weird but 'm glad i'm not the only one! xx


Kavina, if you're a new student, you wont be able to see anything at that address because it's only for students who joined before 06.

On that screen there should be a message which says:

New 06 Students, please access your email using Outlook Web Access
either via the SUSSED Portal at www.sussed.soton.ac.uk
or directly at www.outlook.soton.ac.uk

That goes for new 07 students too :wink:

Also, the halls network was down for 30 minutes this morning - other parts of the network may have been too. Sometimes I can get on to the intranet when I can't access the internet, but this morning I couldn't do either.
Reply 7
i cant get on it either... same problem...
Reply 8
me neither.... c'est la vie
Reply 9
I've got on to mine, but I have a different problem. Basically I've just signed up to facebook and it didn't let me use my hotmail address so I had to use my @soton.ac.uk address.
It says its sent an email to my soton addy but nothing has come through yet (after 15 minutes). Are we able to receive mail yet? Is the system generally slow? Am I signed into the right thing? (Webmail ISS) :s-smilie:
sol89
I've got on to mine, but I have a different problem. Basically I've just signed up to facebook and it didn't let me use my hotmail address so I had to use my @soton.ac.uk address.
It says its sent an email to my soton addy but nothing has come through yet (after 15 minutes). Are we able to receive mail yet? Is the system generally slow? Am I signed into the right thing? (Webmail ISS) :s-smilie:

don't use the webmail.soton link use www.outlook.soton.ac.uk
Reply 11
PQ
don't use the webmail.soton link use www.outlook.soton.ac.uk


Thanks PQ, that worked! :biggrin:
Reply 12
thanks so much swiftuk! i was wondering why i wasn't getting ANY e-mails no that.. haha now i know why. i wonder why the sussed portal doesnt work at all for us, though, even though the outlook one works fine... strange... xx
Reply 13
I cant get onto SUSSED either, as an above poster said I also changed my password just to be sure but alas I still cannot log onto SUSSED.
Reply 14
Shortiblu
I cant get onto SUSSED either, as an above poster said I also changed my password just to be sure but alas I still cannot log onto SUSSED.


What follows is a complete guess. Perhaps SUSSED has different authentication systems that get updated at a different point? If you are really concerned and have tried all options, serviceline are the people to contact.

At the end of the day, access to your email is more important than sussed in some ways.

Other useful sites that you can get at via sussed but also without going via sussed are:

http://blackboard.soton.ac.uk/ (although I doubt that there will be anything useful up there for next year yet).

https://www.sturec.soton.ac.uk (Student Record self-service)

https://www.adminservices.soton.ac.uk (Admin services - how to access your timetable when it's there (not for ages), look at past exam papers if that's where your School puts them, and most importantly check your financial account).
Reply 15
Op Says Problem Solved
Thread Closed

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