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    • Thread Starter
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    my pdf was saved as an image file, hence the text couldn't not be highlighted. I received this:

    'This file has not been submitted to Turnitin, please consult your tutor for further details'

    I submitted the file before the deadline, I never realised it was an image file. I had to submit two hard copies of my essay, which I did, and an electronic copy to turnitin. I've figured out the issue and corrected the file. I'm going to contact my tutor first thing tomorrow

    Do you think he will allow me to edit my submission or am I likely to get a penalty?
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    You need to speak to your tutor ASAP. Every day that passes you could get an increased penalty (varies by uni). I can't say for sure what they'll say but you do need to explain that you did the hard copy but the electronic copy messed up. If you have the receipt for the submission as proof, it would be better as well.
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    Just go speak to them, my guess is that they will allow you to submit since they have hard copies so they know you can't have changed/added anything and they will be able to see you tried to submit. I made a mistake on turnitin once and literally realised at 5pm and ran all the way to the university to try and catch the tutor before he left, I was pretty much crying + thought I'd ruined my whole degree, he was just like 'yeah no worries I'll open submission again for a few hours just resubmit it'.
    • Very Important Poster
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    I think you will be ok, but it is at their discretion. Technically you have failed to comply, but the underlying reason is to avoid cheating. They have the pdf in the incorrect format, but visually they would be able to compare and they also have the two hard copies. They can waive the infringement easily and I think you would be ok.
 
 
 

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