Hey there! Sign in to join this conversationNew here? Join for free
    • Thread Starter
    Offline

    0
    ReputationRep:
    I have two account currently open, one is my previous main one which i was told by the bank that it couldn't be turned into a student account for whatever reason. So i had to open a new account. I have definitely changed my bank details on my student finance account. But when September came, I still received my loan on my previous account instead of my student one. Therefore I can't access the overdraft. I am now on my second term and the same thing happened. Can you tell me what I should do to fix this?
    • TSR Support Team
    Offline

    2
    ReputationRep:
    Hi

    You will need to call us on 0300 100 0607 to ensure that the bank details are correctly held on our records and those that we have noted the funds have been paid into.

    If you have a roll number for your account (not always applicable) please ensure you confirm this as well.

    If the details we hold are the correct on our systems, it may be an issue with your bank and you may need to contact them.

    Thanks
 
 
 
  • See more of what you like on The Student Room

    You can personalise what you see on TSR. Tell us a little about yourself to get started.

  • Poll
    Will you be richer or poorer than your parents?
    Useful resources

    Groups associated with this forum:

    View associated groups
  • See more of what you like on The Student Room

    You can personalise what you see on TSR. Tell us a little about yourself to get started.

  • The Student Room, Get Revising and Marked by Teachers are trading names of The Student Room Group Ltd.

    Register Number: 04666380 (England and Wales), VAT No. 806 8067 22 Registered Office: International House, Queens Road, Brighton, BN1 3XE

    Quick reply
    Reputation gems: You get these gems as you gain rep from other members for making good contributions and giving helpful advice.