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Customer Service Consultant -HMRC (044R) Watch

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    (Original post by Okiedokes)
    Mine mentioned PT too, but I ended up being offered a role in debt management 🤔
    Ohhhhh? 🤔😫😫😫
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    This is might sound like a stupid question but what is the difference between personal tax and debt management department? Like what is the day to day work for both?
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    (Original post by phili20)
    This is might sound like a stupid question but what is the difference between personal tax and debt management department? Like what is the day to day work for both?
    Im personal tax which is giving refunds.tax returecttax credits ect and debt management will be i guess dealing with people who are in debt and owe government tax ect
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    Thanks. Debt management sounds interesting but more challenging I guess.
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    Accepted formal offer today do they send u a email straight away or do we have to wait for?
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    (Original post by Nas08)
    Accepted formal offer today do they send u a email straight away or do we have to wait for?
    You need to wait.... again. I waited a week after that
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    (Original post by Ladynevertells)
    You need to wait.... again. I waited a week after that
    Lol at least I know my start day nw its been a heck of a wait
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    (Original post by Nas08)
    Lol at least I know my start day nw its been a heck of a wait
    It has!! 😂😂😂
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    well the wait is over good look on your future careers xxx
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    (Original post by anisajazz)
    well the wait is over good look on your future careers xxx
    You too, stay in touch everyone! Xxx
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    Hi everyone,

    I accepted my provisional offer last Thursday and not had an email back.

    My portal says PEC process, what does this mean? Should I have had an email by now?
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    They are sending for your employment references

    Pre-Employment Checks PEC
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    (Original post by LizC1991)
    Hi everyone,

    I accepted my provisional offer last Thursday and not had an email back.

    My portal says PEC process, what does this mean? Should I have had an email by now?
    It usually takes about 10 days to receive the Pre-Employment checks email, PEC process means you are now in the pre-employment checks
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    (Original post by SWIM77)
    Hello All.

    I am based in Manchester and I am also a part of the HMRC email waiting game.
    It's SO frustrating !
    I applied for the 044R AO position via the Civil Service website back in December 2016 and I had an interview at the beginning of January 2017.
    They then emailed to say that there was an extended interviewing period and that I would have to wait longer for the outcome.
    I was told I had passed the interview in February and that they would be back in touch soon with either a provisional offer or I would be put on a reserve list.
    After what felt like an eternity I was put on the reserve list.
    Then a week later I was given a provisional offer !
    HURRAH !!!
    I accepted the provisional offer on 13/04/17 (Just before the recent Easter bank holiday)
    And that's it. I've heard nothing more.
    I'm waiting for some paperwork to fill in now I think for Pre-Employment Checks.
    Is it normal to have to wait for this paperwork ?
    Also, what is this portal that everyone mentions ? Can I set one up and view my progress ?
    Is anyone else at this stage in Manchester ?
    Hi, he's the wait is normal. My timeline is similar to yours so don't worry. It has been a very long process. My pre employment took one month, so keep your chin up, you'll get there soon. Portal link is https://www.directch.com

    You need to sign in
    Good luck
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    is anyone else start training this monday ?
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    (Original post by Ladynevertells)
    Hi, he's the wait is normal. My timeline is similar to yours so don't worry. It has been a very long process. My pre employment took one month, so keep your chin up, you'll get there soon. Portal link is https://www.directch.com

    You need to sign in
    Good luck
    Thanks Ladynevertells.
    Not sure what that link is that you have put on but it doesn't look like the correct one to me.
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    (Original post by SWIM77)
    Thanks Ladynevertells.
    Not sure what that link is that you have put on but it doesn't look like the correct one to me.
    Try this https://www.directch.com/RomaFrontEn...de=portal_view
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    Thanks Nas08 and apologies Ladynevertells. I've managed to get on it now.
    It says PEC Process ...... although ...... if I click on to the email section it says PEC process for ALL 14 of them :confused:
    Guess I'll just continue to cross my fingers and wait

    and wait

    and wait

    ..................

    and wait
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    (Original post by SWIM77)
    Thanks Nas08 and apologies Ladynevertells. I've managed to get on it now.
    It says PEC Process ...... although ...... if I click on to the email section it says PEC process for ALL 14 of them :confused:
    Guess I'll just continue to cross my fingers and wait

    and wait

    and wait

    ..................

    and wait
    Hi, sorry about that, it works for me? Yes, all of the comms will say PEC until it changes to 'formal offer' then they will all change to that. Good luck 😊
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    (Original post by Ladynevertells)
    Hi, sorry about that, it works for me? Yes, all of the comms will say PEC until it changes to 'formal offer' then they will all change to that. Good luck 😊
    OK Thanks.
    Can I view my scores in this Portal thing ?
 
 
 
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