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Student finance bank details not updated? watch

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    Hey guys

    I'm in a bit of a pickle at the moment. I updated my bank details for the 2016/2017 year on student finance england's website about a month ago.

    When I click update bank details, It shows me my new bank details correctly but when I click on scheduled payments it shows the payment is processing to my old details?

    The thing is It's complicated as I do not have access to that account anymore but I don't think it is closed.

    Is this a mistake on their system or could they actually be paying in to my old account after I have clearly changed my account details for the 2016/2017 year?

    I'm really worried as I cannot call them now until the payments are scheduled to be made so cannot stop it from happening.

    Please help
 
 
 
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