I'm in a bit of a pickle at the moment. I updated my bank details for the 2016/2017 year on student finance england's website about a month ago.
When I click update bank details, It shows me my new bank details correctly but when I click on scheduled payments it shows the payment is processing to my old details?
The thing is It's complicated as I do not have access to that account anymore but I don't think it is closed.
Is this a mistake on their system or could they actually be paying in to my old account after I have clearly changed my account details for the 2016/2017 year?
I'm really worried as I cannot call them now until the payments are scheduled to be made so cannot stop it from happening.
... and the ones that won't