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Law Consumer Contracts Cancellation Refunds Period watch

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    Hi

    Having a bit of strife with a well known optician who is hanging onto my 4.5K for Eye Laser Surgery which I accidentally paid with debit instead of CC sending me into OD hell.

    Cancelled within 24 hours yet the vendor claims upto 30 days to refund. Other customers on tinternet say they have not had refund even after their stated 30 days.

    I'm no expert but seems to me they should refund within 14 days

    http://www.legislation.gov.uk/uksi/2...lation/34/made

    Difficult to figure out whether this falls under something other than a normal services contract but seems to me it doesn't.

    Any help muchly appreciated.
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    Shouldn't this be in "Money and Finance' or "Everyday Issues"?
 
 
 
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The Student Room, Get Revising and Marked by Teachers are trading names of The Student Room Group Ltd.

Register Number: 04666380 (England and Wales), VAT No. 806 8067 22 Registered Office: International House, Queens Road, Brighton, BN1 3XE

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