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    Good afternoon,

    My girlfriend and I have been through an absolute nightmare with Student Finance England.

    We're unable to send the original passport as she travels frequently.

    We had a:

    Sign three separate forms and photocopies of ID.
    None of those individuals had stamps... How many people really have a stamp?

    This requirement for a "Stamp" made obtaining any sort of acknowledgement from SFE almost impossible.

    They gave the standard junk that "It's government requirements not our fault". But I spoke to the Uk team and they said "Of course you don't NEED a stamp, obviously not everyone has stamps, just make sure we have all their contact details and it'll be fine".

    So why is it the UK team are perfectly happy to make an effort to get in touch with the officials who sign the documents, but the EU team make no effort to support the student and help them obtain their finance.

    I'm really frustrated with them. Why the unnecessary stringency on EU and not UK.

    So be warned if you're an EU student, take the direct approach of getting a tutor to sign it as they will probably have a stamp. We tried so many times with the other letters we've wasted 3 months waiting for their replies and it's putting us in a situation where we can't pay for the studies.

    Just wanted to say thanks for joining The Student Room: welcome on board!

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    Ollie, from the TSR community team


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