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Only 1st payment showing in student finance account watch

    • Thread Starter


    I applied for the £10,000 postgraduate loan and received my first payment in September. According to my entitlement letter, the second payment was due on Wednesday 25th January but I have not received it. I understand it can take a few working days to reach me however, when I log in to my student finance account and click on 'payments for 2016/17' it only shows the first payment, not the remaining two for this academic year. Is there a reason for this? Is there any way of confirming the payment has actually been made?

    Many thanks
    • Official TSR Representative

    Official TSR Representative
    He Selbenev.

    In order for us to check your payments we will require account access please call our PGL team on Tel: 0300 100 0031 open Open Monday to Friday from 8.00am to 6.00pm.

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