I'm living in university halls at BCU (Birmingham City University) and the flat I share has mice. First saw the mice in the middle of December and one has been caught. There is still one roaming around in the flat and I've reported it to reception and Accommodation services numerous times. Pest control comes out occasionally to the flat but they keep doing the same thing (laying bait boxes and traps). The mouse never gets caught!
Is there anyone else I can contact to get this sorted ASAP??
... and the ones that won't