Beginners interview for IT Support Engineer - Help!

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r00190019
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Hi all,
I wonder if anyone can help

Recently I applied for the job role of an IT Support Engineer (Junior Graduate)
I have tech experience but it's not really related to Powershell and IIS troubleshooting. My experience is more command line Unix based and Oracle/Excel based so I was surprised when I got the call for the interview

I will be given a 2 hour test on the day and the only information I have been given is the following:

'Formal technical interview – it will consist of questions around our core technologies; PowerShell, IIS (Windows webhosting and troubleshooting) and SQL Server. The session will last for 2 hours and is not a designed as a direct test of knowledge, but a test of problem solving in a technical environment.'

As a beginner what should I prepare for or the type of questions do you think may come up?
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ByEeek
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The receptionist, managing director, and software developer's mouse packs up at the same time. Which do you fix first?

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Answer: They mice FFS. You should have a draw full of spare mice and will be able to get everyone back up and running within about 5 minutes.
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username3016746
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(Original post by ByEeek)
The receptionist, managing director, and software developer's mouse packs up at the same time. Which do you fix first?

Spoiler:
Show

Answer: They mice FFS. You should have a draw full of spare mice and will be able to get everyone back up and running within about 5 minutes.
I hope this is a joke and not a normal question you would get at a technical interview.


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ByEeek
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(Original post by Got Milk)
I hope this is a joke and not a normal question you would get at a technical interview.


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Nope. I had that question in my first ever interview. And it is a good question. Most people would think in terms of priorities. The reality is that this isn't a particularly challenging scenario and technically, it is easy to solve all at the same time.

And you joke - this sort of thing happens in business all the time.
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