Hello everyone,
So I started a new job on this Monday.
It was meant to be working as an estimator/designer for a heating & ventaltion company within the U.K.
To describe myself, I'm extremely keen and eager to develop myself learning new skills and seeing where I can get a good opportunity to process in the future.
I have worked in the customer service / call centre area for around 2 years and wanted something different.
To start off with the interview, when I went to the interview I explained my situation of not wanting to do customer service and they advised I may need to do a few outbound calls for customers and contractors which I was perfectly fine with however I wouldn't be taking any inbound calls.
Also they advised I may need to work in Doncaster for training for 3 weeks as the business is moving to Wales.
They seemed very good and a great company to work for in the interview and advised it would be perfect for me to develop and get through different levels.
Fast forward to my start day on Monday, they advised me I was unable to drive myself unless I had business insurance, however upon giving them my certificate for the insurance they advised I have to wait a couple of weeks for them to update theirr cords which I don't understand why, secondaly in the car with the manage, he advised we may need to stay in Doncaster for 2 months as the business won't close till later.
I come into work then, and I'm told I'm gonna be working in customer service processing orders and answering calls for the first 3/4 months as my job isn't created yet.
The work has been terrible, I just sit around doing nothing for so many hours expect putting some orders onto the system.
I complained or explained because they wasn't teaching me anything, however the problem was that "I was too eager to learn, and need to slow right down to match everyone else teaching me as their sensitive"