If your payment is scheduled for the 24th it will be paid then. The payment status can update 1-3 days before the payment is due to say submitted.
Now the payment normally take 3-4 working days to be processed, submitted and paid.
Yet my payment hasn't yet been processed?
the 3-4 working days you are quoting is the timescale for the banking process, this is not the timescale for your payment status message to change.
The payment status can change 1-3 days before your payment is paid, it may not change until the night before...
Also we're told not to follow the payment status as is not upto date information, yet on the phone and the website we're told to look at our account for updates?
Which is true? If there's a delay, how long is the delay?