tescos job application customer assistant questionaire

Watch
m4tty flesh
Badges: 1
Rep:
?
#1
Report Thread starter 3 years ago
#1
apparently these are notorious for having multiple similar seeming answers but only having one right answer. the questions have changed since the last thread on this subject but if anyone knows the "answers" i would greatly appreciate it because then they will be willing to actually look at my application.
0
reply
m4tty flesh
Badges: 1
Rep:
?
#2
Report Thread starter 3 years ago
#2
for the record the questions actually start at number 10 and they are as follows
10 A customer asks you about their dotcom order, you don’t know much about it because that is a different department that you have not worked in. What do you do?

11 You have just helped a customer find the crumpets and they continue to chat to you about what they have been doing that day. You need to finish refilling the bakery. How do you respond?

12 A member of your team is preparing a customer promotion. She has just been asked to help on checkouts and asks if you could take over. You are currently helping a customer. How do you respond?

13 You are tidying an aisle when you hear a couple behind you discussing prosecco for a party this evening. What do you do?

14 You are still getting to know your team when your manager asks you whether you would like to help out in another department. How do you react?

15 A customer asks about a particular type of corn flakes, we have sold out of that particular brand. How do you respond?
0
reply
username1333513
Badges: 21
Rep:
?
#3
Report 3 years ago
#3
i would give you the answers however i recently got invited for an interview from tesco at one store and got rejected from another store which is weird because i put the same answers for both...just try your best, just think of stuff like putting the customer first and teamwork and i think you should be fine.
0
reply
m4tty flesh
Badges: 1
Rep:
?
#4
Report Thread starter 3 years ago
#4
(Original post by bubblegumcat)
i would give you the answers however i recently got invited for an interview from tesco at one store and got rejected from another store which is weird because i put the same answers for both...just try your best, just think of stuff like putting the customer first and teamwork and i think you should be fine.
i appreciate your fast answer but i'm struggling to think what i'm doing wrong and have put 4 variations down with no success if you are willing i would appreciate knowing what you put so i can compare.
0
reply
username1333513
Badges: 21
Rep:
?
#5
Report 3 years ago
#5
(Original post by m4tty flesh)
i appreciate your fast answer but i'm struggling to think what i'm doing wrong and have put 4 variations down with no success if you are willing i would appreciate knowing what you put so i can compare.
could you send me the questions and i'll let you know what answers i put also check that other parts of your application are ok as well
1
reply
username1333513
Badges: 21
Rep:
?
#6
Report 3 years ago
#6
(Original post by m4tty flesh)
and this is my 1st attempt with the image made a lil bit smaller
Attachment 640818
change the answers to the last two question , i remember putting down something along the lines of being happy to work in the other department and recommending the tesco brand of cereal to the customer. I don't know if my answers are correct btw bc like i said earlier i got rejected from one store but invited for an interview to another, guess it depends of number of applicants maybe?
0
reply
m4tty flesh
Badges: 1
Rep:
?
#7
Report Thread starter 3 years ago
#7
(Original post by bubblegumcat)
change the answers to the last two question , i remember putting down something along the lines of being happy to work in the other department and recommending the tesco brand of cereal to the customer. I don't know if my answers are correct btw bc like i said earlier i got rejected from one store but invited for an interview to another, guess it depends of number of applicants maybe?
appreciate you help friend thanks for giving me your time.
0
reply
m4tty flesh
Badges: 1
Rep:
?
#8
Report Thread starter 3 years ago
#8
(Original post by bubblegumcat)
change the answers to the last two question , i remember putting down something along the lines of being happy to work in the other department and recommending the tesco brand of cereal to the customer. I don't know if my answers are correct btw bc like i said earlier i got rejected from one store but invited for an interview to another, guess it depends of number of applicants maybe?
it worked. thanks you absolute legend Name:  u legend.png
Views: 817
Size:  43.5 KB
0
reply
Async
Badges: 19
Rep:
?
#9
Report 3 years ago
#9
Yes, it's such a good idea to publicly show your national insurance number.
0
reply
username1333513
Badges: 21
Rep:
?
#10
Report 3 years ago
#10
(Original post by m4tty flesh)
it worked. thanks you absolute legend Name:  u legend.png
Views: 817
Size:  43.5 KB
oh that's great well done i didn't realise the test is something you have to initially pass just so the application could be sent off
0
reply
m4tty flesh
Badges: 1
Rep:
?
#11
Report Thread starter 3 years ago
#11
(Original post by Async)
Yes, it's such a good idea to publicly show your national insurance number.
yeah ive noticed but its not allowing me to remove the image :/
0
reply
m4tty flesh
Badges: 1
Rep:
?
#12
Report Thread starter 3 years ago
#12
(Original post by bubblegumcat)
oh that's great well done i didn't realise the test is something you have to initially pass just so the application could be sent off
yeah it seems a lil silly but again i really appreciate your help. tbh i would have thought that offering them tescos own brand when they've asked for a specific brand would annoy them but i guess that's Tesco policy and decision.
0
reply
fukwit
Badges: 0
Rep:
?
#13
Report 3 years ago
#13
I must admit the last time I went forvan interview I got arrested because after much frustration with lots of stupid question I knocked the two :innocent::innocent::innocent::innocent::innocent: out with a few blows to theirvstupid question asking heads , they also banned me from shopping at the store as well barstards
1
reply
sam995
Badges: 6
Rep:
?
#14
Report 3 years ago
#14
(Original post by bubblegumcat)
i would give you the answers however i recently got invited for an interview from tesco at one store and got rejected from another store which is weird because i put the same answers for both...just try your best, just think of stuff like putting the customer first and teamwork and i think you should be fine.
Hi there

Can you please help me out with the new questions and answers?

https://www.thestudentroom.co.uk/sho....php?t=4725922

Thanks
0
reply
Lucy641752
Badges: 1
Rep:
?
#15
Report 2 years ago
#15
(Original post by username1333513)
change the answers to the last two question , i remember putting down something along the lines of being happy to work in the other department and recommending the tesco brand of cereal to the customer. I don't know if my answers are correct btw bc like i said earlier i got rejected from one store but invited for an interview to another, guess it depends of number of applicants maybe?
Hello,
I'm trying to complete the online questionairre now and they still have these same questions.
I can't see your attachement of the answers, is there any chance you can send it to me or tell me the answers again?
I previously worked for Tesco for five years, this is so frustrating having to go through all of this again!
0
reply
Lucy641752
Badges: 1
Rep:
?
#16
Report 2 years ago
#16
Hello,
I'm trying to complete the online questionairre now and they still have these same questions.
I can't see your attachement of the answers, is there any chance you can send it to me or tell me the answers again?
I previously worked for Tesco for five years, this is so frustrating having to go through all of this again! [img]//static.thestudentroom.co.uk/5bbf26a8dbaa4/forum/images/smilies/frown.png[/img]





(Original post by m4tty flesh)for the record the questions actually start at number 10 and they are as follows
10 A customer asks you about their dotcom order, you don’t know much about it because that is a different department that you have not worked in. What do you do?

11 You have just helped a customer find the crumpets and they continue to chat to you about what they have been doing that day. You need to finish refilling the bakery. How do you respond?

12 A member of your team is preparing a customer promotion. She has just been asked to help on checkouts and asks if you could take over. You are currently helping a customer. How do you respond?

13 You are tidying an aisle when you hear a couple behind you discussing prosecco for a party this evening. What do you do?

14 You are still getting to know your team when your manager asks you whether you would like to help out in another department. How do you react?

15 A customer asks about a particular type of corn flakes, we have sold out of that particular brand. How do you respond?
0
reply
X

Quick Reply

Attached files
Write a reply...
Reply
new posts
Back
to top
Latest
My Feed

See more of what you like on
The Student Room

You can personalise what you see on TSR. Tell us a little about yourself to get started.

Personalise

Have you experienced financial difficulties as a student due to Covid-19?

Yes, I have really struggled financially (62)
17.27%
I have experienced some financial difficulties (101)
28.13%
I haven't experienced any financial difficulties and things have stayed the same (137)
38.16%
I have had better financial opportunities as a result of the pandemic (48)
13.37%
I've had another experience (let us know in the thread!) (11)
3.06%

Watched Threads

View All