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Tesco Refused me Alcohol Today and £70 fine!?

At a Tesco store I don't happen to normally visit,
I went in to purchase some alcohol and because my friend who was with me was under 18, I was refused the sale.

Okay so fair enough, this was understandable (though it was annoying as when parents go along with the kids to the store they don't ask to ID the kids like they did with my friend)

The checkout guy told me 'next time just come back by yourself'
So later in the day, I came back BY MYSELF and went to the checkout to purchase the alcohol.

So the next thing that happens is the guy asks for my ID, I give it to him and he says "you were in here earlier and you were refused the sale because you were with someone without ID so I'm going to have to check but I don't think I can sell it to you"

... I'm not a liar, so I said 'yes but I'm by myself now" and then I waited while he checked with another guy and they said "we can't sell it to you because it's the same thing and you're buying the same stuff as well"

So this is when I got a bit angry because I was by myself, my friend wasn't there, and they're saying its the same thing? and that its suspicious because I want to buy the same stuff? well of course I do, what else did I go in there for!
I just don't see how it's not a legal purchase when I have ID and I was by myself?

So what I then proceeded to say was "I'm by myself, my friends not even here, does this mean you're not gonna sell me alcohol anymore for example if I came back tomorrow just because I came in here one time to buy it with someone who's not 18... it's exactly the same thing as a parent going into a shop with their kids being refused alcohol and it's silly"

I also said "how is it going to make a difference because I'll just go round the corner to my local Tesco and they'll sell it to me sooo"

I just find it silly because if my mum has been with me when I was 16/17 and she was buying a bottle of wine, I was never ID because it's not my purchase.

I understand this is all based on the belief that I'm going to give the alcohol to younger people but I don't see how it stops anyone from drinking it anyway because like I said parents buy alcohol in front of their kids all the time.

The alcohol wasn't even for my friend!? she doesn't drink!


I just wanted to hear some opinions whether you think its fair not to sell it to me the second time!

oh yes the £70 fine thing because I wasnt able to make a £5 purchase in order to receive parking at the carpark (otherwise they assume you're just parking there and fine you for it..... )
(edited 6 years ago)

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Reply 1
Original post by midwife101
At a Tesco store I don't happen to normally visit,
I went in to purchase some alcohol and because my friend who was with me was under 18, I was refused the sale.

Okay so fair enough, this was understandable (though it was annoying as when parents go along with the kids to the store they don't ask to ID the kids like they did with my friend)

The checkout guy told me 'next time just come back by yourself'
So later in the day, I came back BY MYSELF and went to the checkout to purchase the alcohol.

So the next thing that happens is the guy asks for my ID, I give it to him and he says "you were in here earlier and you were refused the sale because you were with someone without ID so I'm going to have to check but I don't think I can sell it to you"

... I'm not a liar, so I said 'yes but I'm by myself now" and then I waited while he checked with another guy and they said "we can't sell it to you because it's the same thing and you're buying the same stuff as well"

So this is when I got a bit angry because I was by myself, my friend wasn't there, and they're saying its the same thing? and that its suspicious because I want to buy the same stuff? well of course I do, what else did I go in there for!
I just don't see how it's not a legal purchase when I have ID and I was by myself?

So what I then proceeded to say was "I'm by myself, my friends not even here, does this mean you're not gonna sell me alcohol anymore for example if I came back tomorrow just because I came in here one time to buy it with someone who's not 18... it's exactly the same thing as a parent going into a shop with their kids being refused alcohol and it's silly"

I also said "how is it going to make a difference because I'll just go round the corner to my local Tesco and they'll sell it to me sooo"

I just find it silly because if my mum has been with me when I was 16/17 and she was buying a bottle of wine, I was never ID because it's not my purchase.

I understand this is all based on the belief that I'm going to give the alcohol to younger people but I don't see how it stops anyone from drinking it anyway because like I said parents buy alcohol in front of their kids all the time.

The alcohol wasn't even for my friend!? she doesn't drink!


I just wanted to hear some opinions whether you think its fair not to sell it to me the second time!


I can kinda see where Tesco is coming from, however there reasoning is flawed. I would recommend making a complaint to HR or management and express your disdain in this matter, and then threaten to take your custom to Lidl.
Reply 2
Original post by Kalail
I can kinda see where Tesco is coming from, however there reasoning is flawed. I would recommend making a complaint to HR or management and express your disdain in this matter, and then threaten to take your custom to Lidl.


Hahaha I might actually do that!
i get it the first time round it's just the second time seemed unfair to me!
Reply 3
Original post by midwife101
Hahaha I might actually do that!
i get it the first time round it's just the second time seemed unfair to me!


Yeah. I feel ya
Original post by midwife101
At a Tesco store I don't happen to normally visit,
I went in to purchase some alcohol and because my friend who was with me was under 18, I was refused the sale.

Okay so fair enough, this was understandable (though it was annoying as when parents go along with the kids to the store they don't ask to ID the kids like they did with my friend)

The checkout guy told me 'next time just come back by yourself'
So later in the day, I came back BY MYSELF and went to the checkout to purchase the alcohol.

So the next thing that happens is the guy asks for my ID, I give it to him and he says "you were in here earlier and you were refused the sale because you were with someone without ID so I'm going to have to check but I don't think I can sell it to you"

... I'm not a liar, so I said 'yes but I'm by myself now" and then I waited while he checked with another guy and they said "we can't sell it to you because it's the same thing and you're buying the same stuff as well"

So this is when I got a bit angry because I was by myself, my friend wasn't there, and they're saying its the same thing? and that its suspicious because I want to buy the same stuff? well of course I do, what else did I go in there for!
I just don't see how it's not a legal purchase when I have ID and I was by myself?

So what I then proceeded to say was "I'm by myself, my friends not even here, does this mean you're not gonna sell me alcohol anymore for example if I came back tomorrow just because I came in here one time to buy it with someone who's not 18... it's exactly the same thing as a parent going into a shop with their kids being refused alcohol and it's silly"

I also said "how is it going to make a difference because I'll just go round the corner to my local Tesco and they'll sell it to me sooo"

I just find it silly because if my mum has been with me when I was 16/17 and she was buying a bottle of wine, I was never ID because it's not my purchase.

I understand this is all based on the belief that I'm going to give the alcohol to younger people but I don't see how it stops anyone from drinking it anyway because like I said parents buy alcohol in front of their kids all the time.

The alcohol wasn't even for my friend!? she doesn't drink!


I just wanted to hear some opinions whether you think its fair not to sell it to me the second time!

oh yes the £70 fine thing because I wasnt able to make a £5 purchase in order to receive parking at the carpark (otherwise they assume you're just parking there and fine you for it..... )



1. They have total discretion whether to sell to you or not. Just buy it from elsewhere. there licence is worth hundreds of thousands if not millions.

2. Were you fined or not?
Original post by Kalail
I can kinda see where Tesco is coming from, however there reasoning is flawed. I would recommend making a complaint to HR or management and express your disdain in this matter, and then threaten to take your custom to Lidl.


I would complain. But because of how big they are, I'm sure they wouldn't care about losing a customer.
Reply 6
Original post by 999tigger
1. They have total discretion whether to sell to you or not. Just buy it from elsewhere. there licence is worth hundreds of thousands if not millions.

2. Were you fined or not?


Yes but it's silly because they do it all the time they sell alcohol to people who are with people who are younger! that is my point,

and currently waiting to see if a letter is received throught the post about the fine :frown:
Reply 7
This happened to me before, when I was with my 28 year old partner who didn't have ID, I'm 27 btw. I had the exact same argument about parents with kids and was told they "Use their discretion", I just told them fine I will go to the Tesco express around the corner and she'll wait in the car, this is completely pointless.

I can kind of understand their thinking, but it's very flawed logic and discriminatory since they are assuming based on our age we will break the law and provide a minor with alcohol. What's to say a parent is not buying alcohol for their under age child? I literally cannot see the logic in assuming because someone is under say 30 and with a minor (or anyone without ID) that they should not be allowed to purchase alcohol since they will probably be giving it to that minor.
Reply 8
yeah, it's a stupid store policy with flawed logic........
Original post by midwife101
Hahaha I might actually do that!
i get it the first time round it's just the second time seemed unfair to me!


Think about it this way. There are a lot of people that would go back later. Youth wait out side and adult goes in to get the drink.

It is used by trading standards to check store is doing the checks by law it has to do.The parking charge however is a joke.
(edited 6 years ago)
They haven't actually done anything wrong, in fact Im pretty sure they have done exactly what the terms of an alcohol license require them to do.

why did you go back to the same shop? Is it the only shop in town or are you just an idiot?
Original post by mojojojo101
They haven't actually done anything wrong, in fact Im pretty sure they have done exactly what the terms of an alcohol license require them to do.

why did you go back to the same shop? Is it the only shop in town or are you just an idiot?


OP was told to come back later by herself by the cashier that refused her service initially, she did this and was still denied service.

I agree however that it would've been easier for her just to go elsewhere.
Original post by midwife101
Yes but it's silly because they do it all the time they sell alcohol to people who are with people who are younger! that is my point,

and currently waiting to see if a letter is received throught the post about the fine :frown:


I get your point, but they cant take risks. If they sell alcohol when a child is with their parent its because they are the parent. You arent in that position, so its not a fair comparison.

If you are complaining about some sort of victimisation, just shop elsewhere.

So did they give you a ticket/ fine on the day or not?
Original post by (づ ̄ ³ ̄)づ
OP was told to come back later by herself by the cashier that refused her service initially, she did this and was still denied service.

I agree however that it would've been easier for her just to go elsewhere.


The OP asn't told to come back later, they were told 'next time, come alone'...

There is a pretty signifcant ifference there
This is something that confuses me a lot too. There's a legal contradiction in terms of parents buying for their children. You cannot buy alcohol if it is to be given to someone under 18. However, anyone over the age of 5 can legally drink in their own home. We went to Aldi last year (I was 17) and my dad bought beer for him, wine for my mum, and a bottle of cider for me. It was the day before AS results day so he was buying it for potential celebrations the following day. They asked me for ID and he said that I don't have any because I'm not 18. They then refused to serve him for anything even though it was to be consumed in my own home (which, fair enough, they obviously didn't know in the shop).

So it's legal for me to drink underage in my own home but not if it was bought for me? So legally speaking, do they want you to steal you parents' alcohol as you can't own any yourself?

I'm 18 now and refuse to buy for anyone under 18 as no one bought for me (except to drink at home ocassionally) and this incident and another report from a friend on a night out freaked me out as someone with anxiety so I won't do it. If that means that I won't drink either to make you feel better, so be it.
Original post by (づ ̄ ³ ̄)づ
OP was told to come back later by herself by the cashier that refused her service initially, she did this and was still denied service.

I agree however that it would've been easier for her just to go elsewhere.


However with your first point. She could have checked this later. May have been told advice was wrong.
Original post by mojojojo101
The OP asn't told to come back later, they were told 'next time, come alone'...

There is a pretty signifcant ifference there


Coming back later the same day is still technically falls under 'next time'.
Reply 17
Original post by midwife101
At a Tesco store I don't happen to normally visit,
I went in to purchase some alcohol and because my friend who was with me was under 18, I was refused the sale.

Okay so fair enough, this was understandable (though it was annoying as when parents go along with the kids to the store they don't ask to ID the kids like they did with my friend)

The checkout guy told me 'next time just come back by yourself'
So later in the day, I came back BY MYSELF and went to the checkout to purchase the alcohol.

So the next thing that happens is the guy asks for my ID, I give it to him and he says "you were in here earlier and you were refused the sale because you were with someone without ID so I'm going to have to check but I don't think I can sell it to you"

... I'm not a liar, so I said 'yes but I'm by myself now" and then I waited while he checked with another guy and they said "we can't sell it to you because it's the same thing and you're buying the same stuff as well"

So this is when I got a bit angry because I was by myself, my friend wasn't there, and they're saying its the same thing? and that its suspicious because I want to buy the same stuff? well of course I do, what else did I go in there for!
I just don't see how it's not a legal purchase when I have ID and I was by myself?

So what I then proceeded to say was "I'm by myself, my friends not even here, does this mean you're not gonna sell me alcohol anymore for example if I came back tomorrow just because I came in here one time to buy it with someone who's not 18... it's exactly the same thing as a parent going into a shop with their kids being refused alcohol and it's silly"

I also said "how is it going to make a difference because I'll just go round the corner to my local Tesco and they'll sell it to me sooo"

I just find it silly because if my mum has been with me when I was 16/17 and she was buying a bottle of wine, I was never ID because it's not my purchase.

I understand this is all based on the belief that I'm going to give the alcohol to younger people but I don't see how it stops anyone from drinking it anyway because like I said parents buy alcohol in front of their kids all the time.

The alcohol wasn't even for my friend!? she doesn't drink!


I just wanted to hear some opinions whether you think its fair not to sell it to me the second time!

oh yes the £70 fine thing because I wasnt able to make a £5 purchase in order to receive parking at the carpark (otherwise they assume you're just parking there and fine you for it..... )


Looks like you have some emailing to do. Start by contacting Tesco and explaining what happened, if you can find the legislation or any sort of regulations which back you up. Explain the car park situation to them and wait for a resposne, is the car park run by Tesco or is it a third party company? If it’s a third party company you’ll have to appeal it and send your emails with Tesco. Otherwise Tesco should handle it.

It doesn’t sound usual, the fine will most probably be withdrawn and hopefully the people at the store will be given some sort of cauction. (Tesco actually take their complaints seriously, my friend works there and said the manager has a system for discipline)
Complain, get a voucher, spend it on more alcohol.

Problem solved.
Lol this reminds me of the time I got refused a pack of cigarettes because of the school I went to.