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    Hi, my father is supporting my student finance but it keeps saying "no matches found" when he enters my reference number. How can he overcome this, as it is not allowing him to go any further?
    Thank you.
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    (Original post by AzamU)
    Hi, my father is supporting my student finance but it keeps saying "no matches found" when he enters my reference number. How can he overcome this, as it is not allowing him to go any further?
    Thank you.
    At what stage is this?
    Is this your first time applying?

    Is this for a maintenance loan, because if it is your dad can fill out a form filling in his details, salary etc and sent it via post
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    (Original post by AzamU)
    Hi, my father is supporting my student finance but it keeps saying "no matches found" when he enters my reference number. How can he overcome this, as it is not allowing him to go any further?
    Thank you.
    Common problems that cause this :

    1. You have a middle name
    2. Your account is on hold awaiting evidence

    Download this form and get him to complete it
    http://media.slc.co.uk/sfe/1718/ft/s...orm_1718_d.pdf
 
 
 
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