I emailed admissions in the Social Care and Social Work department a few weeks ago, asking how my son goes about cancelling his course for September.[ Second year Social Care]. I was told he could email the admissions team and it would be sorted. He emailed them a good few days ago now, giving all his details, student ID and everything. He hasn't heard back from anyone, acknowledging his cancellation. Is this normal? EDIT. Just checked my emails and I sent the initial message on 3rd of July and someone called Janet Gough replied to me telling me to tell my son to email them, which he did a few days later.
...we were on a break