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Business Studies

Factors in generating repeat purchases for a small business?
Reply 1
Moved to business, I hope you get more replies :smile:
Happy to help but need more context please, what is the full question?
After sales customer service.... (Customer relationship management)



Face to face communication with customer (not always achievable for large business due to excess customers and many sales)

Differentiated niche production only targeted at a specific customer segment that is difficult to explain for large businesses and so on
Reply 4
Original post by aprilallenx
Factors in generating repeat purchases for a small business?


I've answered this in my megathread.

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