Can anyone advise?
Son got verbal offer via clearance to Trent on 17th August and applied for accommodation at Clifton (New Hall) on same day.
The auto system allocated him some accommodation and it said he had to log in to accept it. He tried to but it told him he need his student ref number (sorry don't know the correct term), but he didn't yet have it, so he called uni back. They said don't worry it will all be sorted.
He got the student number very late on 18th August, and so went online on 19th to complete his application, only to find the offer of accommodation had been withdrawn. He called accommodation and they said he had to start the process again. He applied again, still within the deadline for guaranteed place. It said you will hear back in three days - we waited, and heard nothing. He called, and they said don't worry, he would hear back by the end of the day - again we heard nothing. We have since had the bank holiday weekend and were unable to contact anyone. Called this morning (Tuesday) and were told that all spaces have gone.
As a parent I feel that the system has failed us, since even my sons second application was within the time frame whereby guaranteed accommodation should have bee offered - yet he received no offer. We have been told to look for accommodation privately in the city centre and he will have to either walk the one and a half hour journey or catch a bus (or two) backwards and forwards each day.
Can anyone suggest either a way to try and get the accommodations folks to sort out something for him, since he applied in the correct timeframe and/or suggest somewhere akin to student accommodation (ie. ensuite with kitchenette type thing as opposed to a dodgy room in someones house) where other Trent students will be staying?
My son has only just turned 18 and is not very streetwise and could have really used the cushion that approved accommodation on campus would have provided.