Scheduled and Awaiting Confirmation? Watch

AAO
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Hi hopefully I can get a response from a student finance official it really would be a great help - I've copied this from another thread as I think it was posted in the wrong place.

I'm probably being impatient but majority of people on my course (we're starting the 18th of this month) have has their individual loan statuses changed to "scheduled"

Now my homepage status says "payments scheduled" but individual payments status says "awaiting confirmation". Am I perhaps best contacting my course leader? I spoke to admissions who said wait until the 18th but its unfair if others on my course are ready to be paid and I'm behind - I'm rather worried as I do have rent to pay.

I'm just hoping I can get everything sorted ontime with my payments coming in when they're said to be. Makes everything a lot easier!

Thank you in advance!
Aimee 🙂
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Laura S SFE
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Hi Aimee,

You loan would be approved if your payments are scheduled. When it shows as 'awaiting confirmation' it is indicating that we require the Confirmation of Registration (COR) from your Higher Education Provider (HEP).

When you start your course and complete your registration with them, they will send this over to us automatically and it can take 24 to 48 hours to update onto our payment system. We will then release your payment to you and it would be in your account within three to five working days.

Your payment status will show as 'in progress' or 'submitted', when your payment is on it's way to you.

Thanks
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AAO
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(Original post by Laura S SFE)
Hi Aimee,

You loan would be approved if your payments are scheduled. When it shows as 'awaiting confirmation' it is indicating that we require the Confirmation of Registration (COR) from your Higher Education Provider (HEP).

When you start your course and complete your registration with them, they will send this over to us automatically and it can take 24 to 48 hours to update onto our payment system. We will then release your payment to you and it would be in your account within three to five working days.

Your payment status will show as 'in progress' or 'submitted', when your payment is on it's way to you.

Thanks
Hi Laura, Thanks for your response. What really confuses me is that others who haven't started the same course have had their statuses changed to "scheduled" which makes me feel behind in a sense. Why do you think this is the case for some others and not myself?
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Davaldo
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Hi, I applied for a post graduate loan. Six instalments were scheduled for two years. I have done one year already. This is meant to be my second year, however I have failed my last module which means that I won't proceed until I have passed a referral. Will this affect my loan payment due in a few says which is still awaiting confirmation?
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Stuart SFE
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(Original post by Davaldo)
Hi, I applied for a post graduate loan. Six instalments were scheduled for two years. I have done one year already. This is meant to be my second year, however I have failed my last module which means that I won't proceed until I have passed a referral. Will this affect my loan payment due in a few says which is still awaiting confirmation?
Hi Davaldo,

As we require confirmation of registration from your university to allow the payment to be made, when they send this will affect when you get the payment.

I'd advise checking with your university.

Regards,

Stuart
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Davaldo
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Thanks for that Stuart but my main question is that since my progression to year 2 has been delayed pending resubmission, won't that change the scheduled payment dates for the Post grad loan?
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Stuart SFE
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(Original post by Davaldo)
Thanks for that Stuart but my main question is that since my progression to year 2 has been delayed pending resubmission, won't that change the scheduled payment dates for the Post grad loan?
Hi Davaldo,

The payment dates will only change if we receive a suspension notification. All scheduled payments would be effectively put on hold until we had then been advised that your studies has resumed.

Check with your university if they are going to submit a suspension notification.

Regards,

Stuart
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Zac10
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I applied for a loan and the information that I have been given was the information was being updated and this was on 10th October, then it changed to 1st November now it's 15th November. I would really appreciate any advice.Thanks Zac
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Zac10
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I applied for a loan and the information that I have been given was the information was being updated and this was on 10th October, then it changed to 1st November now it's 15th November. I would really appreciate any advice.Thanks Zac
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Aisha SFE
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(Original post by Zac10)
I applied for a loan and the information that I have been given was the information was being updated and this was on 10th October, then it changed to 1st November now it's 15th November. I would really appreciate any advice.Thanks Zac

Hi Zac, the processing timescales are only an estimate and do fluctuate on a daily basis depending on the volume of applications/post received daily.

You can private message us on Facebook or Twitter and we'll be able to look into this for you.

Regards, Aisha
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