The Student Room Group

HMRC Tax Specialist Programme (TSP) 2018

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Reply 800

Original post
by SK2017
I did and they just give me the steps on what to do to recover the webpage and how to reboot the system, then I emailed them back saying when I went back on it skipped question 3 but they haven't emailed me back yet 🙈


Hi. I had a technical issue with one of my questions in the fast stream video interview. I received an email about 2 weeks later asking me to resit part of it and they asked me the same question again. So be patient and wait for them. In your case you might be waiting a long time as they have 2200 interviews to get through!

Reply 801

Few stragglers?

Reply 802

That was very challenging, but I managed examples in each question.

I nearly had a stroke when I clicked 'continue' when it said 'Practice Question' and the interview for real started instead. I couldn't think during the countdown and was shouting some very colourful language, chasing out the cat and switching off my phone etc. The first question threw a bit initially.

I'm just glad it's done. I have been living under the anxiety of not knowing how to prepare for this interview all week!

Reply 803

Original post
by Kenny80
That was very challenging, but I managed examples in each question.

I nearly had a stroke when I clicked 'continue' when it said 'Practice Question' and the interview for real started instead. I couldn't think during the countdown and was shouting some very colourful language, chasing out the cat and switching off my phone etc. The first question threw a bit initially.

I'm just glad it's done. I have been living under the anxiety of not knowing how to prepare for this interview all week!

I hear that, lol. Was a relief just to get it done and dusted, I couldn't move on to the next question quick enough once I got going, get them out the way lol.

Reply 804

I’m just brushing up on competencies and going to start soon..... I’ve put this off long enough!! My nerves are so much more intense than a face to face interview!!

Reply 805

Question 4, "Do you procrastinate?"

Only joking...... I found it much harder than that to answer lol.

Reply 806

Haha 😂 I did wonder if the time of completion would looks bad when they scored the videos!!

Reply 807

Original post
by LittleMissSassy
Haha 😂 I did wonder if the time of completion would looks bad when they scored the videos!!


I doubt it tbh. 50% of those at work today who had applied (about 4 from 8) still hadn't completed it, lol. I suspect a mad rush tonight.

Reply 808

Well that was brutal until next year 👋🏽

Reply 809

Well I’ve just made HMRC aware of this so it can be addressed. Quite shocking behaviour!!!!

Reply 810

Well that was tough. First ever video interview.

Positives for me - My strength based answers covered various points from the Making Decisions and Collaborating & Partnering competencies. Surprised how many I managed to get in.

Negatives - My answers were very generic and vague on the other 2 competencies and I done a fair bit of waffling throughout the interview. Don't even recall what I was talking about.

I know we don't get feedback on this part, but I would guess the following for me-

Making Decisions - 6/7
Collaborating & Partnering - 5/7
Managing Quality Service - 2/7
Changing & Improving - 3/7

Think my 2 weakest competencies could see me not making the AC, but just need to wait and see.

Reply 811

Original post
by Hibiscused
Well I’ve just made HMRC aware of this so it can be addressed. Quite shocking behaviour!!!!


What can they do? They won’t know who that person is

Reply 812

Original post
by SK2017
That was horrendous. My computer froze on question 3 and it wouldn't let me record an answer for it 😬 I had to reboot the whole thing and then it went straight on to question 4. So I didn't even get to answer one 😭


Omg, the same thing happened to me 😭. Didn’t even see question 3 because it wouldn’t load so i ended up restarting the app only for it to skip to 4. Did they get back to you?

Reply 813

Original post
by Janice111
How about "Ask my direct competition on an open Internet forum?"


Original post
by awascher
First of all, you should be taken out of the process. Either how do you know the question in advance or why are you posting it for others to give them unfair advantage? It’s really unethical and you should be ashamed. We all have to go through the interview and yes we are al bricking it but it is not fair to get a place on the AC in a deceitful manner, potentially pushing out someone competent and honest.


Original post
by Farista
(Original post*by*Hsb786)what youany body any suggestionssee lessCompletely stupid thing to do. I'm pretty certain you can also get in trouble for posting that info. Seriously ridiculous!!


Why on earth have you all reposted it?? Report it to the student room and they will take it down. I've reported all of your posts but you should really edit out the help yourselves.

Reply 814

God that was awful 😫 was trying to tailor my examples to fit the questions so don’t feel I actually answered them properly!!

For some reason I had no timer on question one and had my iPad in portrait rather than landscape so probably upside down as well🤣

Reply 815

Can’t believe we have to wait so long for the result. I need to try and forget about it I think!!

Reply 816

Each profile is linked to an email address so hopefully, they will be able to find it out and tbh it should be either all people redoing 1 question or all people that have applied from 10 pm onwards redoing it along with that person being banned from applying!

Reply 817

Original post
by BkBea
Omg, the same thing happened to me 😭. Didn’t even see question 3 because it wouldn’t load so i ended up restarting the app only for it to skip to 4. Did they get back to you?


Yes I emailed them saying I never got the opportunity to do it and they emailed me back about 20 minutes later that they seen i had technical issues and provided a link to do question 3. Hopefully you get sorted 😊

Reply 818

Original post
by Sieli
Each profile is linked to an email address so hopefully, they will be able to find it out and tbh it should be either all people redoing 1 question or all people that have applied from 10 pm onwards redoing it along with that person being banned from applying!


It wouldn't be difficult to work out who it was from their username. As for strengths, it doesn't exactly demonstrate the integrity HMRC are looking for...

Reply 819

Original post
by Sieli
Each profile is linked to an email address so hopefully, they will be able to find it out and tbh it should be either all people redoing 1 question or all people that have applied from 10 pm onwards redoing it along with that person being banned from applying!


I went to the AC last year and they made it quite clear they came down heavy on any form of cheating/inappropriate behaviour. We were told not to reveal any info as they regularly patrol TSR so hopefully it will be dealt with accordingly...