KateMG
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Report Thread starter 2 years ago
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Hi, I haven't received a text to say my payment is on the way, so I phoned your call centre this morning to ask if everything was okay and was told that the payment wouldn't be made until Monday morning, which is the date it is due. My account on the SF website says 'payment in progress' which apparently means it is on it's way to the bank.

I've phoned my bank and they can't see any payment, and have told me that if it does go in on Monday it won't arrive for 5 working days, so I won't get it until the following Monday.

Can you please clarify? I can't wait another week, I'm absolutely skint.
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MikeSturgess
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Hello Kate, my Postgraduate loan payment is also due on Monday and says Payment in progress. I received a txt yesterday to say in will be in my account within the next 3 working days, which of course is Monday. I believe this means in your account and cleared by Monday.
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KateMG
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Thanks, Mike! That's reassuring to hear.
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