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Getting my Evidence back Watch

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    Hello, I have sent my evidence. They all have been processed and my loan has been approved.
    My question is When I am going to get them back as I sent all my original ones!
    Thank you
    P.S My application has been approved a two days ago if that a maters.
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    (Original post by Slavova)
    Hello, I have sent my evidence. They all have been processed and my loan has been approved.
    My question is When I am going to get them back as I sent all my original ones!
    Thank you
    P.S My application has been approved a two days ago if that a maters.

    Hi Slavova,

    The only original evidence we request are Identity and Residency evidence. We advise any other types of evidence we request can be photocopies.

    All Identity evidence will be returned to the student within 10 working days of being received.

    The timescales for documents to be returned will depend upon the time of year, currently it is 20 working days.

    Thanks Rona
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    (Original post by Rona SFE)
    Hi Slavova,

    The only original evidence we request are Identity and Residency evidence. We advise any other types of evidence we request can be photocopies.

    All Identity evidence will be returned to the student within 10 working days of being received.

    The timescales for documents to be returned will depend upon the time of year, currently it is 20 working days.

    Thanks Rona
    Hi Rona , I sent them on the 30/08 and they been received on the 31/08 so my question is 20 days since SFE received them or 20 from the date my loan has been approved. So if is the day the have been received is more than 20 days Thank you
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    (Original post by Slavova)
    Hi Rona , I sent them on the 30/08 and they been received on the 31/08 so my question is 20 days since SFE received them or 20 from the date my loan has been approved. So if is the day the have been received is more than 20 days Thank you
    Hi Slavova,

    It depends on what type of evidence that you sent to us. What evidence did you send in, for example was it original documents to confirm residency ?

    Remember the timescales are working days.

    Thanks Rona
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    Hi Rona
    Yes I sent original documents to prove residency such as original bank statement , P60, Council tax bill e.t
    It is more than 20 working days since SFE receive them
    Thanks
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    (Original post by Rona SFE)
    Hi Slavova,

    It depends on what type of evidence that you sent to us. What evidence did you send in, for example was it original documents to confirm residency ?

    Remember the timescales are working days.

    Thanks Rona
    Hi Rona Yes I sent original documents to prove residency such as original bank statement , P60, Council tax bill e.t It is more than 20 working days since SFE receive them Thanks
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    (Original post by Slavova)
    Hi Rona Yes I sent original documents to prove residency such as original bank statement , P60, Council tax bill e.t It is more than 20 working days since SFE receive them Thanks

    Hi Slavova,

    Thankyou for that additional information, residency evidence takes that bit longer to process, as assessors need to review the original evidence first, before it is scanned on to your account.

    Currently it is taking 10 working days to be reviewed by the residency evidence validation team, then it can take up to 12 working days to be scanned onto your account before it is returned to you, a further 21 working days. On these estimated timescales expect returned by October 31.

    These are all estimated timescales and may be processed and returned much quicker.

    Thanks Rona
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    (Original post by Rona SFE)
    Hi Slavova,

    Thankyou for that additional information, residency evidence takes that bit longer to process, as assessors need to review the original evidence first, before it is scanned on to your account.

    Currently it is taking 10 working days to be reviewed by the residency evidence validation team, then it can take up to 12 working days to be scanned onto your account before it is returned to you, a further 21 working days. On these estimated timescales expect returned by October 31.

    These are all estimated timescales and may be processed and returned much quicker.

    Thanks Rona
    Hi Rona
    Thank you for your detailed respond
 
 
 
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