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    Hello, I sent off a PFF2 and a non means tested to means tested form over 4 weeks ago and haven't received any information regarding it. I am unsure if you didn't receive it and I would have to send it again.
    Thank you
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    (Original post by MuhammadD)
    Hello, I sent off a PFF2 and a non means tested to means tested form over 4 weeks ago and haven't received any information regarding it. I am unsure if you didn't receive it and I would have to send it again.
    Thank you


    Hi MuhammadD,

    The estimated current timescales for PFF2 forms to be reviewed is currently 21 working days.

    That is an estimated timescale of just over four weeks, from when we receive the forms.

    You can be confident once processed and the household income is validated any additional entitlement will be back dated and submitted

    You can check the progress online.

    To confirm that we have received the forms then call on

    Tel: 0300 100 0607

    (Open Monday to Friday from 8.00am to 8.00pm and between 9.00am and 4.00pm on Saturday and Sunday. Local call rates apply).


    Thanks Rona
 
 
 
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