Looking at these comments, I can understand the frustration for people. I signed up for this company to do summertime workers next Summer. When I signed up it was abit of a subscription to advertisements until I received a phone call from a “claimed member of the company” advising that I had been given a place. When discussing this on the phone with their colleague, I was informed all there was to pay was a £1.00 deposit, that everything would be included in your stay apart from food and drink although you would get vouchers for these to deduct the cost. When I questioned the person on the phone about any cancellation fees/ other payments upon arrival, the person on the phone advised that there would be no additional charges other than the £1.00 deposit. The only thing that was advised was that you would need to make your own way too and from the airport to the hotel/apartment. However, upon circumstances, I had to cancel which I did not think would be a problem considering there was a failure of mentioning any additional charges. When I emailed the company to state I had to cancel, they automatically took £50 from my bank account which was not what was stated over the phone. Furthermore, when aiming to speak to the company, I was advised all issues would be dealt with email, to be told if I contacted my bank about the concept that it was a dispute, I would be charged an additional £549 for the full fee. What full fee? When you’re on the phone claiming that this is a free holiday apart from your essentials when you get there and is an offer for young people to enjoy a summer abroad whilst earning money. This company is outrageous and I would avoid it as much as possible! Book yourself and go travelling or if you want bar work, ask when you get there! It is beyond a joke and the best part is that apparently the services are extremely busy but the second I emailed to cancel they charged my card before reading what the email said. Therefore, this suggests the company should be avoided. What if I was emailing to query something and then they’ve just taken the money anyway? It is beyond a joke. I hope anyone with the same issues with this company have not been treated so poorly.