Turn on thread page Beta
    • Thread Starter
    Offline

    3
    ReputationRep:
    Why would my payments be blocked?
    •  Official Rep
    Offline

    8
    ReputationRep:
     Official Rep
    (Original post by Mdotreg)
    Why would my payments be blocked?
    Hi Mdotreg,

    There are various reasons your payments may be blocked, first check online that you have provided your bank details.

    The most likely scenario is that, if this is the first year that you are applying for a loan and you have recently returned your customer declaration form, the terms and conditions of the loan, then we have to validate your National Insurance Number with the Department of Work and Pensions.

    This is a normal process that only occurs in the first year you are applying for a loan. It is a Wednesday to Wednesday process, once returned as valid, your payment will automatically unblock and be released. A bank transfer takes three to five working days.

    If you cannot see why the payment is blocked, then give us a call on

    Tel: 0300 100 0607

    (Open Monday to Friday from 8.00am to 8.00pm and between 9.00am and 4.00pm on Saturday and Sunday. Local call rates apply).

    Thanks Rona
 
 
 
Reply
Submit reply
Turn on thread page Beta
TSR Support Team

We have a brilliant team of more than 60 Support Team members looking after discussions on The Student Room, helping to make it a fun, safe and useful place to hang out.

Updated: October 11, 2017
Poll
Favourite type of bread
Useful resources

Groups associated with this forum:

View associated groups

The Student Room, Get Revising and Marked by Teachers are trading names of The Student Room Group Ltd.

Register Number: 04666380 (England and Wales), VAT No. 806 8067 22 Registered Office: International House, Queens Road, Brighton, BN1 3XE

Write a reply...
Reply
Hide
Reputation gems: You get these gems as you gain rep from other members for making good contributions and giving helpful advice.