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    Hi, I completed an online application for part-time student finance on the 8th of sep and sent in the declaration a few days later (11th or 12th Sept). Should the online account have updated to acknowledge receipt of the declaration yet or should I worry it's gone astray? When I log in I just get the same to-do list which still lists sending in my declaration.
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    (Original post by Lailasmum)
    Hi, I completed an online application for part-time student finance on the 8th of sep and sent in the declaration a few days later (11th or 12th Sept). Should the online account have updated to acknowledge receipt of the declaration yet or should I worry it's gone astray? When I log in I just get the same to-do list which still lists sending in my declaration.
    Hi Lailasmum,

    It's currently taking 5 working days to process declaration forms. If you sent it mid-September and it still shows in your To Do list it may be that we haven't received it.

    I'd advise printing a new copy from your online student finance account and submitting again. Once processed your To Do list would update.

    Regards,

    Stuart
 
 
 
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