Turn on thread page Beta
    • Thread Starter
    Offline

    2
    ReputationRep:
    I applied for a student loan in 2006 and any correspondance i have ever had regarding the repayment of my student loan only stated an SSN. I have stopped receiving letters from the Student Loan Company Ltd and when trying to contact them there's absolutely no way to get in touch with an actual person (rather than an automated service) without a CRN. When trying to find out my CRN online it just kicks me out of the system as it doesn't recognise any of my details. So then all I can do is call the automated service which, again, won't help me without a CRN.How can i get through to someone??? I am concerned that I have been paying thousands of pounds in repayments over the last 10 years which have essentially just been lost in the system.Please can someone get back to me????
    Online

    21
    ReputationRep:
    (Original post by pskh)
    I applied for a student loan in 2006 and any correspondance i have ever had regarding the repayment of my student loan only stated an SSN. I have stopped receiving letters from the Student Loan Company Ltd and when trying to contact them there's absolutely no way to get in touch with an actual person (rather than an automated service) without a CRN. When trying to find out my CRN online it just kicks me out of the system as it doesn't recognise any of my details. So then all I can do is call the automated service which, again, won't help me without a CRN.How can i get through to someone??? I am concerned that I have been paying thousands of pounds in repayments over the last 10 years which have essentially just been lost in the system.Please can someone get back to me????
    Write them a real letter and send it recorded delivery. You will not get a quick answer, but you will get an answer. The postman doesn't require a reference number before he delivers it.
    • Community Assistant
    Offline

    20
    ReputationRep:
    Community Assistant
    (Original post by pskh)
    I applied for a student loan in 2006 and any correspondance i have ever had regarding the repayment of my student loan only stated an SSN. I have stopped receiving letters from the Student Loan Company Ltd and when trying to contact them there's absolutely no way to get in touch with an actual person (rather than an automated service) without a CRN. When trying to find out my CRN online it just kicks me out of the system as it doesn't recognise any of my details. So then all I can do is call the automated service which, again, won't help me without a CRN.How can i get through to someone??? I am concerned that I have been paying thousands of pounds in repayments over the last 10 years which have essentially just been lost in the system.Please can someone get back to me????
    You should have no trouble calling them without your CRN - sometimes just pressing 0 a few times will bypass automated call handling and put you through to a human.

    Rest assured, your payments won't have been "lost in the system".

    Did you apply via SFE? I'm not sure how it worked back in 2006, but this might help: https://logon.slc.co.uk/reset/pages/ForgotCRN.xhtml
 
 
 

2,680

students online now

800,000+

Exam discussions

Find your exam discussion here

Poll
Who is going to be the top scorer of the World Cup in 2018?
Useful resources

Groups associated with this forum:

View associated groups

The Student Room, Get Revising and Marked by Teachers are trading names of The Student Room Group Ltd.

Register Number: 04666380 (England and Wales), VAT No. 806 8067 22 Registered Office: International House, Queens Road, Brighton, BN1 3XE

Write a reply...
Reply
Hide
Reputation gems: You get these gems as you gain rep from other members for making good contributions and giving helpful advice.